Nikhil C T

Responsibilities:

• Led comprehensive manual testing efforts to ensure software reliability and alignment with functional requirements.
• Developed and maintained detailed test cases, test plans, and scenarios for both new and existing functionalities.
• Collaborated with cross-functional teams, including developers, L2 teams, and product managers, to address issues and ensure seamless resolution.
• Utilized JIRA and Confluence for defect tracking, documentation, and facilitating team collaboration.
• Provided production support, including on-call assistance during critical issues, maintaining high system uptime and performance.
• Conducted regression testing to validate fixes and prevent defects during releases.
• Implemented process improvements to enhance QA efficiency, focusing on defect detection and resolution.

Achievements:

• Improved test coverage by analyzing system requirements and identifying gaps in existing test plans.
• Played a key role in supporting a large-scale government project, ensuring smooth transitions and operational stability.
• Facilitated training and demonstrated features to high-level stakeholders, helping them gain clarity on system functionalities.