Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikhil Dass

Support Engineer III
Bangalore

Summary

Industrious Dev Operations Engineer offering 9-year background setting up CI and CD pipelines and scripting deployment activities. Well-rounded and conscientious professional committed to proactively managing change and quickly deploying critical applications. Expertise in configuration management and Agile, Scrum and Waterfall methodologies.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Senior DevOps Engineer

Amazon
bangalore
08.2021 - Current
  • Coordinated efficient large-scale software deployments.
  • Partnered with development team on product development and application support plans.
  • Analyzed work to generate logic for new systems, procedures and tests.
  • Managed AWS assets and integrated multiple AWS resources into solutions appropriate for company projects.
  • Implemented deployment strategies.
  • Provided engineering support from code delivery until retirement of application.
  • Developed continuous improvements and implemented solutions to existing infrastructure, tools and processes.
  • Tested and deployed scalable and highly available software products.
  • Leading DevOps engineers on proper engineering methods.
  • Tuned systems to boost performance.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.

DevOps Engineer II

Amazon
Bangalore
06.2020 - 08.2021
  • Maintained metrics to create useful dashboards and monitors.
  • Maintained systems that monitored applications and infrastructure.
  • Provided engineering support from code delivery until retirement of application.
  • Updated old code bases to modern development standards, improving functionality.
  • Coordinated deployments of new software, feature updates and fixes.
  • Created proofs of concept for innovative new solutions.
  • Corrected, modified and upgraded software to improve performance.

DevOps Engineer I

Amazon
Bangalore
04.2019 - 06.2020
  • Maintained metrics to create useful dashboards and monitors.
  • Maintained systems that monitored applications and infrastructure.
  • Provided engineering support from code delivery until retirement of application.
  • Corrected, modified and upgraded software to improve performance.
  • Created monitors, alarms and dashboard for Errors, Latency, Availability.

Software Development Engineer Intern

Amazon
HYDERABAD
09.2018 - 03.2019
  • Trained with Senior Engineers in specifications, design, coding, testing and maintenance.
  • Participated in entire software development cycle from start-up specifications to rollout of final product.
  • Conducted routine ongoing software maintenance ensuring minimal consumer errors and glitches.
  • Handled scripting tasks for debugging and automation.
  • Wrote clear, clean code for various projects.

Selling Partner Support Engineeer

Amazon
HYDERABAD
07.2014 - 11.2018
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Bachelor of Science MEC -

Bhavans Vivekanandha College of Science
Hyderabad
06.2011 - 06.2013

Skills

    Agile

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Timeline

Senior DevOps Engineer

Amazon
08.2021 - Current

DevOps Engineer II

Amazon
06.2020 - 08.2021

DevOps Engineer I

Amazon
04.2019 - 06.2020

Software Development Engineer Intern

Amazon
09.2018 - 03.2019

Selling Partner Support Engineeer

Amazon
07.2014 - 11.2018

Bachelor of Science MEC -

Bhavans Vivekanandha College of Science
06.2011 - 06.2013

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Nikhil DassSupport Engineer III