Nikhil Deshwal

• Client Relationship Management:Onboard new clients, understanding their needs and tailoring solutions effectively.
  Cultivate lasting relationships, ensuring customer satisfaction and loyalty.
  Manage renewals, negotiating terms, and upgrades to maximize retention and revenue.
  
• Internal Collaboration:Coordinate with cross-functional teams to prioritize and resolve client issues promptly.
  Facilitate API integration by understanding client requirements and liaising with technical teams.
  
• Sales and Demos:Conduct live demonstrations to showcase product effectiveness and benefits.
  Deliver persuasive sales pitches, highlighting the value proposition for potential clients.
  
• Site Acquisition and Placement:Identify strategic locations for Smartbox placement, focusing on high-traffic areas.
  Engage with property owners or facility departments to secure placement permissions.
  
• Service Agreements and Demonstrations: Collaborate with the legal team to draft and negotiate service agreements with clients, ensuring clarity and alignment.

Organize and conduct demonstrations for clients, providing hands-on experience with the product.

• Marketing Events and Inaugurations:Plan and host educational events at client premises to raise awareness and promote Smartbox.
  Participate in expos for showcasing Smartbox locker features.
  

Additionally:

• Possess comprehensive knowledge of hardware, including installation procedures and troubleshooting techniques.
• Experienced in Smartbox production plant operation and overseeing transportation logistics.

• Actively engaged in distributing samples of books in schools to facilitate marketing efforts.
• Created databases of principals and teachers to maintain strong relationships and secure orders.
• Organized drawing competitions in schools to foster good relations and secure initial orders

• Started as an operator, quickly promoted to supervisor, and eventually appointed as a district coordinator, overseeing 20+ centers.
• Managed day-to-day operations of each center, including coordinating with government authorities for center openings.
• Responsible for handling data management of Aadhar card applicants and overseeing a team of 3-4 operators in each center.