Nikhil Devadiga
Navi Mumbai
Summary
Skilled Engineer with noteworthy experience in managing key client accounts and optimizing sales strategies. Strengths include technical product knowledge, customer service skills, and the ability to build strong relationships with clients. Notable success in improving customer satisfaction rates and driving significant revenue growth in previous roles. Recognized for proficiency in problem-solving, multitasking, and strategic planning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales & Service Engineer
MAHA India Automotive Testing Equipment Pvt. Ltd.
Navi Mumbai
06.2024 - Current
- Maintained and ensured good condition of equipment in assigned region.
- Resolved issues through remote/onsite assistance.
- Achieved growth in equipment purchases within the assigned region.
Car Consultant
MotorOctane
Navi Mumbai
10.2022 - 05.2024
- Resolved car buying confusion of clients through phone calls.
- Managed and delivered deliverables to multiple clients, ensuring on-time delivery and frequent communication regarding video launch schedules.
- Enhanced lead flow and business through strategic planning and execution.
Assistant Operations Manager
GoMechanic
Navi Mumbai
02.2020 - 10.2022
- Led Navi Mumbai region in overseeing Order Execution, Workshop Management, Customer Handling, and Inventory Management.
- Managed customer escalations and workshop reconciliation and discipline.
- Consistently achieving monthly targets and striving to exceed expectations.
Management Trainee
Shriram Transport Finance Company
Satara
08.2019 - 02.2020
- Managed a diverse portfolio of customers.
- Oversaw effective branch management.
- Managed customer interactions to facilitate loan applications and streamline payment processes.
Education
B.E. Automobile Engineering - Engineering (Pre-Engineering)
Srinivas Institute of Technology
Managluru07-2019
HSC (Science) - Science Education
K.B.P College
Navi Mumbai06-2015
SSC -
I.E.S. Navi Mumbai High School
Navi Mumbai06-2013
Skills
- Territory Management
- Sales strategy development
- Remote Troubleshooting
- Training and mentoring
- Process Improvements
- Operation Management
- Team Management
- CRM Management
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Kannada
Upper Intermediate (B2)
B2
Certification
- 3 certificates on publishing papers in International Journals.
Affiliations
- Like doing Trekking, Cycling, Gyming and keeping myself fit.
Timeline
Sales & Service Engineer
MAHA India Automotive Testing Equipment Pvt. Ltd.
06.2024 - Current
Car Consultant
MotorOctane
10.2022 - 05.2024
Assistant Operations Manager
GoMechanic
02.2020 - 10.2022
Management Trainee
Shriram Transport Finance Company
08.2019 - 02.2020
B.E. Automobile Engineering - Engineering (Pre-Engineering)
Srinivas Institute of Technology
HSC (Science) - Science Education
K.B.P College
SSC -
I.E.S. Navi Mumbai High School
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