Nikhil Garg
Regional Manager Pan India Supply Head
Bahadurgarh
Summary
Dynamic Network Engineer with proven expertise at Airtel Bharti in enhancing network performance and reliability. Skilled in technical troubleshooting and network configuration, I successfully reduced downtime through proactive monitoring and rapid issue resolution. Adept at collaborating with vendors to optimize telecommunications solutions while ensuring robust access control measures.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Regional Operations Manager
RoadExpress Freight Pvt Ltd
2026.04 - Current
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Developed processes to save on costs and prevent losses.
- Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
- Devised strategic plans focused on long-term growth while addressing immediate operational challenges.
- Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Traveled to over Number locations per week to manage each store and perform reviews of individual managers and employees.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Negotiated with vendors to improve supply chain efficiency, ensuring timely delivery of products and services.
- Spearheaded regional operations overhaul, significantly improving operational efficiency by redesigning workflow processes.
Assistant Manager of Operations
Raaho - Quick Digital Technologies Pvt.Ltd
2022.02 - 2024.11
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Coordinated with General Manager in different operational issues and promotional activities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
- Negotiate transportation rates or services.
- Ensure carrier compliance with company policies or procedures for product transit or delivery.
- Dealing in Haryana Gujarat
Senior Executive - Supply Procurement
Ezyhaul - Mulura Logistics Pvt.Ltd
2021.10 - 2022.12
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
- Negotiate transportation rates or services.
- Ensure carrier compliance with company policies or procedures for product transit or delivery.
- Dealing North Indian
Area Supply Officer
BlackBack, Zinka Logistics Solution Pvt.Ltd
2019.10 - 2021.09
- Established long-term partnerships with key suppliers, facilitating stable sources of essential goods at competitive prices over time.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Conducted regular audits to maintain compliance with organizational policies and industry regulations.
- Improved supplier relationships through timely payment processing and open communication channels.
- Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
- Negotiate transportation rates or services.
- Ensure carrier compliance with company policies or procedures for product transit or delivery.
- Dealing in Haryana, UP and Delhi
District Sales Executive
Indian Oil Corporation
2017.02 - 2019.10
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Resolve customer complaints regarding sales and service.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Monitor customer preferences to determine focus of sales efforts.
- Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs
Sales Executive
Exide Industries Limited
2015.08 - 2017.01
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Resolve customer complaints regarding sales and service.
- Review operational records and reports to project sales and determine profitability.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Monitor customer preferences to determine focus of sales efforts.
Store Incharge
Amazon
2014.06 - 2015.08
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Receive or prepare work orders.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
Networking Engineer
Tata Docomo
2012.05 - 2014.06
- Evaluated vendor products for quality assurance purposes, maintaining strict adherence to company guidelines and expectations.
- Monitored system performance to identify potential issues.
- Implement or perform preventive maintenance, backup, or recovery procedures.
- Assess existing facilities' needs for new or modified telecommunications systems.
- Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
- Order or maintain inventory of telecommunications equipment for customer premises equipment (CPE), facilities, access networks, or backbone networks.
Network Engineer
Airtel Bharti
2010.01 - 2012.05
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
- Implement or perform preventive maintenance, backup, or recovery procedures. Assess existing facilities' needs for new or modified telecommunications systems.
- Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
Education
Bachelor of Electrical Engineering - undefined
The Vocational Education Institute
Rohtak10 Class Haryana Board - undefined
Govt High School
BahadurgarhSkills
Network communication
Warehouse
Marketing
Sales
operation
logistics
Supply
Operation
Team Leder
Interests
Music, travel, book, cricket
Contact
- Address: Bahadurgarh 124507
- Phone: 9896299918
- E-mail: nikhilgarg880@gmail.com
Timeline
Regional Operations Manager
RoadExpress Freight Pvt Ltd
2026.04 - Current
Assistant Manager of Operations
Raaho - Quick Digital Technologies Pvt.Ltd
2022.02 - 2024.11
Senior Executive - Supply Procurement
Ezyhaul - Mulura Logistics Pvt.Ltd
2021.10 - 2022.12
Area Supply Officer
BlackBack, Zinka Logistics Solution Pvt.Ltd
2019.10 - 2021.09
District Sales Executive
Indian Oil Corporation
2017.02 - 2019.10
Sales Executive
Exide Industries Limited
2015.08 - 2017.01
Store Incharge
Amazon
2014.06 - 2015.08
Networking Engineer
Tata Docomo
2012.05 - 2014.06
Network Engineer
Airtel Bharti
2010.01 - 2012.05
Bachelor of Electrical Engineering - undefined
The Vocational Education Institute
10 Class Haryana Board - undefined
Govt High School