Nikhil Gaud

• Resolved guest inquiries swiftly, contributing to high customer satisfaction levels.
• Streamlined guest check-ins and check-outs, enhancing service speed in busy environment.
• Coordinated with housekeeping and maintenance to ensure timely room readiness for new arrivals.

Managed front desk functions, including efficient check-in/check-out procedures and prompt handling of guest inquiries.

Coordinated daily operations and guest services to boost overall guest satisfaction.

• Collaborated with departments to improve service delivery and streamline operations.
• Collaborated with housekeeping staff to ensure timely room readiness and high cleanliness standards.
• Front Office, Food & Beverages, Housekeeping, Culinary

• Assisted in managing daily restaurant operations, ensuring adherence to service standards.
• Handled customer inquiries and complaints, maintaining high satisfaction levels.
• Supported training and onboarding of new staff, fostering teamwork and efficiency.
• Monitored inventory levels, coordinating with suppliers to ensure timely restocking.