Nikhil Golhar

Seasoned D365 Finance & Operations Principle Functional Consultant with extensive 15+ years of experience. Proven expertise in enhancing business processes and implementing global supply chain solutions, leading to significant operational efficiency and business growth. Skilled in Agile methodology and project management, with a strong focus on fostering client relationships and driving process improvements, resulting in increased customer satisfaction and reduced support calls.

• Certified with MB - 893 Microsoft Dynamics AX - Financials, 2017
• Certified with MB - 300 Microsoft Dynamics 365 - CORE FINANCE AND OPERATIONS
• Certified with MB - 310 Microsoft Dynamics 365 - FINANCE

• Date of Birth: 18th Aug 1989
• Nationality: Indian
• Passport No.: Z6332806

• Responsible for reviewing client business processes, re-engineering the client's processes to improve efficiency, and performing functional tasks required for a successful D365 Finance and Operations implementation.
• Interact with prospects/ clients to understand business requirements and document the same
• Create solution design to address client business, interface and performance requirements
• Create functional requirement and functional design for customization
• Conduct user and administrator training
• Provide support and overall application expertise on the solution to end-users and clients
• Implement and configure financial modules of D365 for finance and operations
• Define D365FO functional requirement and design documents that developer can use for enhancements
• Identify opportunities to improve the use of solution new features or changes to existing applications based on user feedback.
• Managed multiple projects simultaneously while meeting deadlines consistently.
• Conducted workshops with stakeholders to collect their functional requirements for projects.
• Monitored project progress and reported status updates at regular intervals.
• Prepared reports summarizing findings from testing activities performed on applications.
• Created test plans and executed unit tests to ensure quality assurance standards were met.
• Maintained comprehensive documentation of processes related to configuration of the system.
• Coordinated testing and validation procedures.
• Recommended improvements to facilitate team and project workflow.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Provided expertise in complex functional and technical analysis of customer requirements.
• Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
• Gathered information from clients to understand their needs and developed solutions accordingly.
• Performed gap analysis between business requirements and standard functionality.
• Identified opportunities for process improvements to decrease in support calls.
• Wrote user manuals and other documentation for roll-out in customer training sessions.

-Business Process Documentation: Developed process flow documents across companies to standardize operations.

- D365 F&O Global Blueprint Implementation: Multi-entity, multi-geography roll out for a leading suction cup manufacturer.

-D365 F&O Global Blueprint Implementation: Multi-entity, multi-geography roll out for a leading automobile manufacturer.

- D365 F&O Global Blueprint Implementation: Multi-entity, multi-geography roll out for a leading machine manufacturer..

- D365 F&O / AX 2009 / 2012 GST Compliance: Led Indian GST implementation and system upgrades using Microsoft hot fixes

-D365 F&O Global Blueprint Implementation: Multi-entity, multi-geography roll out for the Hospitality Industry.

-AX 2009 support for multi-geography roll out for security systems manufacturer.

- Ax 2012 Blueprint Implementation: Multi-entity, multi-geography roll out for a leading crude oil dispensing machine manufacturer.