Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Profile
Timeline
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Nikhil GS

Nikhil GS

Bengaluru

Summary

I have a total of 5 years of experience in Operations and Business Development. This includes being a SAAS SDR, a Founder of my own startup, a gig in Edtech, and also a humble beginning in the Healthcare Industry.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Development Representative

ClickPost
05.2024 - 11.2024
  • Worked as an Outbound SDR for a Logistics Tech startup that optimizes last-mile supply chain processes for D2C Brands
  • Worked in India market and identified key accounts to whom our product could be pitched to.
  • Multi-channel outreach - Used cold calls, LinkedIn DMs and Email Cadences to target ICPs and prospect them
  • Achieve 80% quota in Q1 and smashed 200% quota in Q2.
  • Achieved an open rate of 40% and a reply rate of 2% in my email cadences, the highest ever in my team.

Associate Manager - Business Development

Scaler Academy (Edtech)
01.2022 - 02.2023
  • Cold Calling - Prospecting outbound leads and converting them into paid users
  • Total revenue of 1.3 Crores generated individually in 7 months and promoted to Associate Manager (Monthly base target - ₹13 lakh approx)
  • Achieved a revenue growth of 100% QOQ
  • ICP - Optimised Leadsquared to eventually grow my lead-payment conversion by 4X from 2% to 7-8%
  • Team management - Managed 5 BDA's for the last 5 cohorts and met 90% of the ₹80 lakh revenue target per month
  • Trained the new joinees on probation and achieved a 100% onboarding rate

Co-founder and Chief Operating Office (COO)

Changel E-commerce Pvt. Ltd.
11.2020 - 12.2021
  • 0-1 Growth - Founded a startup from ground up, to a thriving platform for Arts and Handcrafts
  • In 3 months, onboarded sellers from across India and had a collection of 2500 products in 10+ categories
  • B2B Sales - Cold called leads and booked meetings. Used to book 4-5 demos per week minimum
  • Closed partnerships with 15 firms out of 2 cities in a span of 9 months, and handled order fulfillment
  • Seller Acquisition - Cold DM-ed sellers on FB Marketplace and converted them into Sign-ups

Associate Center Manager - Center Operations Team

Cult.fit Healthcare Pvt Ltd
04.2019 - 09.2020
  • Center Operations - End to end management of a cult center as a floor manager
  • Ensured customer satisfaction rating of 3.8+ out of 4
  • Tasks included facility management, rostering trainers and handling customer escalations
  • Handled all types of issues and gained insightful knowledge into customer management
  • HR Operations: Rostered schedules for a team of 15 Dance trainers for 40 classes across many centers in North Bangalore
  • Ensured 0 No-shows and substituted trainers in last minute emergencies such as bereavement leave, vehicle accidents, bad weather, etc
  • Was part of the pivotal stage of online cult classes project during first lockdown where only 10% of center manager staff were handpicked and assigned

Education

PGDM - Marketing and Finance

St. Joseph's Institute of Management
04.2019

Bachelor of Commerce - undefined

St. Joseph's College of Commerce
03.2017

Skills

  • Cold Calling
  • Prospecting tools - Precontact, LinkedIn Sales Navigator, Lusha
  • CRM - Klenty, Leadsquared
  • Email and LinkedIn Cadences

Certification

SDR/BDR Certification, Zohort, 01/24, 03/24, SDR Fundamentals - Identifying ICP, B2B Decision Making Process, and Decision makers., Contact list building using Lusha, Apollo, Neverbounce, Skrapp., Cold-emails - Drafting catchy cold emails, followups, etc., Cold calls - Mock Outbound cold calls practiced with mentor from Industry. Understanding call structure - Introduction, Prospect Pact, Right discovery questions, and handling objections.

Accomplishments

  • Highest Alum Connect - Conversion Ratio on the floor at Scaler (50%)
  • 100% timely loan completion rate at a team level at Scaler.
  • Our startup Changel won the 'Young Entrepreneur Award' by Indian Achievers Award

Profile

  • B2B SALES
  • Avid Traveller
  • Spiritual Seeker
  • Foodie

Timeline

Sales Development Representative

ClickPost
05.2024 - 11.2024

Associate Manager - Business Development

Scaler Academy (Edtech)
01.2022 - 02.2023

Co-founder and Chief Operating Office (COO)

Changel E-commerce Pvt. Ltd.
11.2020 - 12.2021

Associate Center Manager - Center Operations Team

Cult.fit Healthcare Pvt Ltd
04.2019 - 09.2020

Bachelor of Commerce - undefined

St. Joseph's College of Commerce

PGDM - Marketing and Finance

St. Joseph's Institute of Management

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Nikhil GS