Experienced Team Leader with a strong focus on delivering exceptional client support and resolving issues effectively. Bilingual with excellent English communication skills, ensuring clear and efficient interactions with clients and team members. Skilled in troubleshooting and providing solutions in high-pressure environments. Proven ability to lead and supervise teams while promoting quality assurance and fostering positive interpersonal relationships. with proactive attitude towards problem-solving. Ready to use and develop negotiation, empathy, and organisational abilities Driven professional with knack for analytical thinking and financial modelling. Expertise in data analysis combined with strong communication skills make this professional well-suited for financial forecasting and reporting. Ready to contribute to strategic decision-making and drive financial growth.