Nikhil Kawatra

• Developed project budgets and managed production costs.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
• Developed suggestions for technical process improvements to optimize resources.
• Assessed expected technical challenges and developed proactive solutions.
• Collaborated with leadership staff to determine appropriate budgets.
• Recruited high-caliber development personnel, prioritizing candidates with history of helping employers execute business goals by exceeding expectations.
• Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
• Solved complex problems to increase sales effectiveness and streamline business direction.

As a Technical Program Manager:

· Release management & QA reviews, Defining and documenting SOPs. Product Strategy & Management, Consumer centric focus, Technology Roadmap * Working with OKRs, KPIs, SLOs, SLIs, SLAs etc

· Working with team of more than 100+ resources from 2-3 development partners at a time , these includes Frontend and Backend developers, Project Managers, Solution Architects and QE teams.

· Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.

· Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.

· Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals. Leading a team in Agile Environment (Scrum and Kanban).

· Managing Stakeholders / Vendors / Consultants / Contractors

· Coordinated and planned operational meetings to reduce inter-departmental redundancy.

· Demonstrated time management, organizational, prioritization and planning skills by successfully handling tasks, projects and priorities.

As Product Engineering Lead for Binge

· Worked with various functions with the organizations to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.

· Leading the deployment of Tata Play Binge Product across different platforms Firestick, Android, iOS and Web.

· Lead the Binge Mobile (Android, iOS) launch of the Tata Play Binge in June 2021 with 10+ OTT Apps from Scratch.

· Worked and Integrated Solutions with almost all (16+) OTT Partners in India (including Hotstar, Prime, Voot, Zee, SonyLiv, Hungama, Shemaroo etc.)

. Filed 3 + Patents for various breakthrough features during the year 2021-2022.

• Lead Solution Architect for Android TV Deployment for Accedo Tv Launcher Programs with Integration with multiple STB and Application Partners.
• Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
• Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
• Managed project planning, resource allocation, scope, schedule, status and documentation.
• Supervised deployments and provided troubleshooting and user support.
• Communicated with partners and clients to update product and implementation status at technical or functional level.

Project Manager

• Responsible for development and delivery of entire portfolio of Cisco Video solutions across various platforms for key accounts in Asia
• Leading team of Project Managers and system engineers.
• Product Conceptualization and Execution- understand customer requirements/work with multiple stakeholders to design and execute

Solution Expert

Creation of new product solutions:

• Infinite Video Platform: Cloud services platform for service providers to process, secure, distribute, and monetize premium video across various managed and unmanaged devices.
• OTT - VoD: Launch of subscription based "Video on Demand" across Mobile Devices.
• Native application integration (Netflix, Enhanced interactives), HTML5 apps, Bluetooth etc.
• Strategized and delivered enhanced offerings on existing deployed Products for upsell of Video-on-demand content.

Customer relationship management

• Build and Manage Customer roadmap and delivery
• Led the quarterly executive reviews with the CXO teams (Internal and Customer)

• Handling Integration, Installation, Configuration, Maintenance of more than 200 High End and Critical Servers.
• Planning the Configuration and Deployment of IPTV servers and services at Branches.
• Deploying and Troubleshooting IPTV Mediaroom servers i.e. Acquisition Servers, VOD
• backend Servers ,EPG server, Client facing servers, Server facing servers, Client Gateway servers, Sync Servers for all Branches.
  

• Control and monitor the Encoders & Streaming servers at digital NOC.
• Monitor, manage and troubleshoot bugs and problems on a network related to IPTV Services.
• Vendor Interaction and giving demonstrations and presentations to National and International delegates (BSNL, MTNL, Singtel, Mauritius Telecom, Chunghwa Telecom).
• Installation, configuration and troubleshooting of Dial-Up Modems (External and Internal) and Configuring Network settings in Set Top Boxes.