Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager 1/Scrum Master
Codvo.ai
03.2025 - Current
Worked on product Dpro, which unifies Pro data into actionable records that move the needle for brands.
Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
Performed risk management activities to anticipate potential roadblocks or delays in the project timeline.
Developed and implemented agile project plans, tracked progress and reported results to stakeholders.
Acted as a servant leader to the development team by removing impediments and resolving conflicts.
Facilitated sprint planning, reviews, retrospectives and demos to ensure timely delivery of projects.
Conducted regular meetings with clients to discuss project progress, identify potential risks, and address any issues in a timely manner.
Development, testing, deployment, and support of software applications.
Coordinated resources across multiple teams to ensure successful completion of projects on time and within budget.
Provided leadership and direction to team members on tasks related to the Identified risks associated with sprint goals and worked with the team to mitigate them.
Associate Delivery Manager/Scrum Master
Civica
10.2022 - 03.2025
Worked on projects like UK Housing management and Council, UK Healthcare, and APAC health insurance.
Developed and implemented agile project plans, tracked progress and reported results to stakeholders.
Acted as a servant leader to the development team by removing impediments and resolving conflicts.
Facilitated sprint planning, reviews, retrospectives and demos to ensure timely delivery of projects.
Identified risks associated with sprint goals and worked with the team to mitigate them.
Conducted regular meetings with clients to discuss project progress, identify potential risks, and address any issues in a timely manner.
Coordinated resources across multiple teams to ensure successful completion of projects on time and within budget.
Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
Performed risk management activities to anticipate potential roadblocks or delays in the project timelines.
Monitored customer feedback throughout the product lifecycle to ensure satisfaction with delivered products or services.
Identified areas for improvement in existing processes or procedures related to software delivery.
Removed impediments and protected team members from interruptions and distractions to maximize productivity.
Identified opportunities to reduce cost and improve productivity.
Managed 2 scrum teams.
Test Manager/Associate Project Lead
Civica
02.2017 - 09.2022
Identified risks associated with sprint goals and worked with the team to mitigate them.
Acted as a servant leader to the development team by removing impediments.
Facilitated sprint planning, reviews, retrospectives and demos to ensure timely delivery of projects.
Coordinated with developers, testers, project managers and other stakeholders throughout the entire software testing life cycle.
Developed test plans, strategies and schedules for software testing projects.
Managed multiple concurrent projects while ensuring timely delivery of high-quality results.
Identified areas in need of improvement within the existing testing processes.
Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
QA Analyst
Investis corporate communications private limited
05.2013 - 02.2017
Performed functional, integration, system testing, regression testing as well as user acceptance testing.
Created detailed bug reports with steps to reproduce the issue along with screenshots when necessary.
Worked closely with developers to analyze root cause of defects and provide solutions.
Conducted end-to-end black box testing of new products or existing features prior to release cycles.
Utilized defect tracking tools such as ADO to track issues reported during the QA process.
Managed multiple tasks simultaneously while meeting tight deadlines within a fast-paced environment.
Wrote and updated manual test cases for team use.
Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Software Test Engineer
Insync (Formally known as MD On – Line Asia Technologies Pvt Ltd)
04.2011 - 05.2013
Maintained detailed records of all testing activities throughout the development life cycle.
Participated in peer reviews of test plans, scripts, data sets and other related documentation.
Completed regression tests on software and individual modules.
Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Software Test Engineer
Finlogic Technology Pvt Ltd
06.2010 - 04.2011
Performed functional, integration, system and user acceptance testing processes.
Executing the test cases and analysis of test result.
Maintained detailed records of all testing activities throughout the development life cycle.
Education
MCA -
Gujarat University
06.2009
Skills
Agile methodology
Problem-solving abilities
Project planning
Risk management
Mitigation planning
Resource management
Change management
Release management
Budget management
Adaptability
Certification
Prince 2 Foundation Certified
Certified Scrum Master
ISTQB certified
Timeline
Project Manager 1/Scrum Master
Codvo.ai
03.2025 - Current
Associate Delivery Manager/Scrum Master
Civica
10.2022 - 03.2025
Test Manager/Associate Project Lead
Civica
02.2017 - 09.2022
QA Analyst
Investis corporate communications private limited
05.2013 - 02.2017
Software Test Engineer
Insync (Formally known as MD On – Line Asia Technologies Pvt Ltd)