Summary
Overview
Work History
Education
Skills
Personal Information
Key Skills And Attributes
Gds Known
Hobbies and Interests
Disclaimer
Travelling, Swimming, & Playing Cricket
Languages
Timeline
Generic

NIKHIL KUMAR

Delhi

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Assistant Manager

TKW DMC EUROPE LIMITED
09.2022 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined ground operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Soliciting quotes to Travel Agents
  • Negotiating with Suppliers
  • Handling Group quotes
  • Product Development
  • Preparing itineraries and packages
  • Re-Confirming Suppliers Payments


Manager Contracting

Globe 360 DMC LTD
02.2020 - 08.2022
  • Sales Support: Soliciting quotes to Travel Agents Negotiating with Suppliers Handling FIT quotes / Group quotes Product Development Preparing itineraries and packages Execution: Re-Confirming Suppliers Payments Coordinating with the Travel Agents

Sr.Executive Operations

Red Apple Travel (New Delhi)
11.2018 - 01.2020
  • Sales Support: Soliciting quotes to Travel Agents Negotiating with Suppliers Handling FIT query Preparing itineraries and packages Execution: Re-Confirming Suppliers Payments Coordinating with the Travel Agents

Jr.Officer Channel Operations & Sales

Balmer Lawrie & Co.Ltd.(New Delhi)
11.2017 - 10.2018
  • Sales Support: Visiting Travel Agencies & Corporates for Generating Business Leads Soliciting quotes and negotiating with DMCs Getting airline group quotes Handling Group / FIT query Preparing itineraries and packages Execution: Confirming Suppliers Blocking Airline seats and hotel rooms Coordinating with the client Group visa arrangement Overseas group insurance arrangement Coordinating closely with DMC and tour manager during tour Group Escorting – Outbound and Domestic Airport assistance

Executive, MICE Operations & Sales

Akbar Holidays Pvt. Ltd. (New Delhi)
06.2016 - 11.2017
  • Sales Support: Handling Group / FIT query Soliciting quotes and negotiating with DMCs Getting airline group quotes Preparing itineraries and packages Execution: Confirming Suppliers Blocking Airline seats and hotel rooms Coordinating with the client Group visa arrangement Overseas group insurance arrangement Coordinating closely with DMC and tour manager during tour Group Escorting – Outbound and Domestic Airport assistance

Travel Sales Consultant International Flights

Xcel Serv Solution Pvt.Ltd
10.2015 - 05.2016
  • Making reservations and holding PNR’s on Amadeus and airlines portal Cancelling bookings Reissuance Processing refund Resolving queries over the call and through mail

Education

Iata (Foundation in Travel & Tourism) -

01.2015

Completed Graduation from Delhi University -

01.2014

12th passed from CBSE board -

01.2010

10th passed from CBSE board -

01.2008

Skills

  • Employee Performance Evaluations
  • Task Delegation
  • Employee Scheduling
  • Cost Reduction
  • Aggressive target oriented personality
  • Hard working, Enthusiastic and Honest
  • Can work beyond normal working hours
  • Good at working efficiently in group as well as individually
  • Efficient time management and responsibilities handling capabilities

Personal Information

  • Father's Name: Ravi kumar
  • Mother's Name: Sunita
  • Date of Birth: 08/21/92
  • Gender: Male
  • Marital Status: Married

Key Skills And Attributes

  • Aggressive target oriented personality.
  • Hard working, Enthusiastic and Honest.
  • Can work beyond normal working hours.
  • Good at working efficiently in a group as well as individually.
  • Efficient time management and responsibilities handling capabilities.

Gds Known

  • AMADEUS
  • GALILEO

Hobbies and Interests

Playing Cricket, Basketball, Volleyball

Disclaimer

I hereby declare that all the information cited above is best to my knowledge and belief.

Travelling, Swimming, & Playing Cricket

"Travelling: Passionate explorer who enjoys immersing in diverse cultures and experiencing new destinations firsthand. Swimming & Playing Cricket: Enthusiastic participant in both sports, finding joy and relaxation in the water and on the cricket field."

Languages

Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Assistant Manager

TKW DMC EUROPE LIMITED
09.2022 - Current

Manager Contracting

Globe 360 DMC LTD
02.2020 - 08.2022

Sr.Executive Operations

Red Apple Travel (New Delhi)
11.2018 - 01.2020

Jr.Officer Channel Operations & Sales

Balmer Lawrie & Co.Ltd.(New Delhi)
11.2017 - 10.2018

Executive, MICE Operations & Sales

Akbar Holidays Pvt. Ltd. (New Delhi)
06.2016 - 11.2017

Travel Sales Consultant International Flights

Xcel Serv Solution Pvt.Ltd
10.2015 - 05.2016

Iata (Foundation in Travel & Tourism) -

Completed Graduation from Delhi University -

12th passed from CBSE board -

10th passed from CBSE board -

NIKHIL KUMAR