Nikhil Kumar
Banker
Palwal
Summary
OBJECTIVE & STRENGTHS Positive attitude, strong commitment towards task undertaken to deliver quality outcome, ability to work under pressure and target oriented job’s, good communication skills and flair for interaction. Strong self starting abilities, Relationship building ability.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Assistant Manager(RM)
ICICI BANK LTD
New Delhi
02.2023 - Current
- Managing an AUM of 150 cr.
- Responsible for retaining CURRENT ACCOUNT customer.
- Responsible for assistance of banking service of current account customer for CMS SERVCIES, Digital onboarding, Corporate Internet Banking
- Achieved target of ASSESTs with 1CR per month( Mortgage loan).
- Achieved target of ASSESTs with 1CR per month(Secured and Unsecured overdraft)
- Achieved target of ASSESTs with 1CR per month(Business Installment Loan)
- Achieved target of Third party Business Like Health Insurance
- Worked as SAVING ACCOUNT RELATIONSHIP MANAGER for 3 month internally like Customerservice, Outbound and Escalations, banking services and to meet requirements of fund for the customers
- Helping team manager in training of new Hire and mentoring them with there queries and maintaining a record of there performance
- Ensuring ownership of customer issues and follow problems through to resolution
- Ensuring Total customer satisfaction on every call handled and effective escalation
- Management Cross selling of Top up loan, Payment Gateway.
- Represent bank at community events to establish strong ties and promote business.
- Met with clients to generate new business and negotiate contracts.
- Managed and opened over 2000 current, saving and line of credit accounts.
Cashier
Aryavart Bank
Hathras
05.2017 - 01.2023
- Sponsered by Bank Of India
- New account opening.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Process Server
District & Session Court
Prayagraj
01.2015 - 03.2017
- Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
- Collected and prepared pre-trial discoveries, records and evidence displays.
- Provided administrative support and research for civil litigation and civil proceedings.
Education
10th - Mathematics
CBSE
Delhi 04.2005 - 05.2006
10+2 - Mathematics
CBSE
Delhi 04.2007 - 05.2008
Master Of Arts - Political Science
CCS UNIVERSITY
Meerut 07.2016 - 05.2018
Bachelor Of Arts - Sociology
CCS UNIVERSITY
MEERUT 07.2013 - 06.2016
Skills
Loans
New business generation
Business relationship cultivation
Banking
Customer portfolio management
Service support
Client Relationships
Sales expertise
Business Development
Sales growth
Asset Management
NISM SERIES V-A CERTIFIED
IRDAI CERTIFIED
MS Office
Team Management
Timeline
Assistant Manager(RM)
ICICI BANK LTD
02.2023 - Current
Cashier
Aryavart Bank
05.2017 - 01.2023
Master Of Arts - Political Science
CCS UNIVERSITY
07.2016 - 05.2018
Process Server
District & Session Court
01.2015 - 03.2017
Bachelor Of Arts - Sociology
CCS UNIVERSITY
07.2013 - 06.2016
10+2 - Mathematics
CBSE
04.2007 - 05.2008
10th - Mathematics
CBSE
04.2005 - 05.2006