Nikhil Kumar
Mumbai
Summary
Banking and Technology Leader in Financial Services with over 25 years’ experience across blue chip organizations: SBI, Oracle, TCS and BNP Group. Has been instrumental in implementing projects in Commercial banks across Middle East, India and Asia Pacific. As part of Digital Transformation, has been instrumental in driving organizational level change to meet business goals. All round experience in implementation of large technology project like CBS, LOS, Corp LOS, LOS and LMS for Micro Banking, Customer on boarding, VKYC, UCID and Data Lake.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Vice President (Solutions Delivery Group)
IndusInd bank Ltd
Hyderabad
05.2025 - Current
- Assessment of existing platform for MFI for digital maturity, and take decisive action on modernization or implementation of new platform.
- Process automation and rearchitecting the current state journey, implementation of Customer service App.
- Effectively engage with user group to meet the project delivery objectives and keep them updated on status of various projects for Inclusive Banking Group.
- Driving implementation of Newgen LOS for Bharat Super Store, migrating legacy system (Inhouse application) to Newgen and Finacle.
- Implementation of BR.Net for BC partners for JLG and Co lending for Gold loan.
Head of Business Solutions Group & New Initiatives
Utkarsh Small Finance Bank
Mumbai
05.2018 - 05.2025
- Spearheading the Business and Technology Transformation initiatives along with KPMG and PwC during last three years. These changes were made to meet higher business aspiration of the organization.
- Implementation of Recommended initiatives through Transformation Management Office.
- Presenting and seeking board approval on recommended initiatives with clearly defined output driven implementation. Presenting the impact of change and calibrating with current state and future state. Also deriving ROI on budgeted cost.
- Manage the complete SDLC cycle of Business requirements starting with BRDs – Techno Functional specifications – Development – UAT -Production Release – Conduct Cost Benefit analysis of all major projects recommend a prioritization Framework for project delivery keeping in mind the business objectives. Manage the Change Control Board for the CRs.
- Effectively engage with user group, steering committee and IT strategy committee of the Bank and to meet the project delivery objectives and keep them updated on status of various projects.
- Created an application road map for core and digital applications in line with business objectives – Drive the IT governance framework on New product development / enhancement and release management and present the same to the IT strategy committee of the Board.
- As part of vendor evaluation Create ROI on TCO, build versus buy analysis. Vendor evaluation and onboarding, executing MSA/SLA and doing vendor management.
- Lead the steering committee and other engagement framework with key partners (internal and external stakeholders).
- This job role includes applications and projects related to implementation of enterprise solution – Data Lake, Universal CIF and dedupe, Video Banking, Enterprise Loans, Advance Lending system for augmenting Retail Asset Business.
- Also includes projects related to assets vertical – Loan Management Solution, Core Lending system for Micro finance, Working Capital Loans, Supply Chain Finance etc. Assists in analyzing complete solution, different use cases, data, information.
- Facilitating rolling out liabilities business from Micro banking branches and setting up combo branches.
- Implementation of CKYC, BPM (workflow system), Self-onboarding.
- Identify opportunities for improvement of processes in banking operations, cash management etc. and evaluate feasibility for implementation.
- Lead automation opportunities within the operations function and leverage technology to enhance efficiency, controls and TAT.
- Provide a robust operations platform to support the scalability and expansion of the various businesses.
Associate Vice President
Sharekhan BNP
Mumbai
02.2018 - 05.2018
- Senior Business Analyst.
- Creating Lending journey for different products including DIY journey.
- Also worked with Securities team for CRM Implementation.
- Closely working with System Integrator in setting up robust platform for high end digital lending system.
- Vendor evaluation & onboarding.
- Phase wise scope finalization for inhouse development.
Sr. Business Analyst & Head of Pre Sales
Aurionpro Solutions Ltd
Mumbai
11.2016 - 10.2017
- Implementation of Corporate Loan Origination System (SMLC) and Collateral & Limits Management System (CLIMS) for Wholesale Banking and Business Banking line of business. Integrating with MRA, Docsafe, Finacle, Bloomberg and EDW.
- Working with the client for requirement fitment and gap analysis.
- Managing all internal testing activity. Defect analysis and prioritizing defect severity.
- Effort estimation for new developments and Change Requests after doing impact analysis and freezing the scope of development.
- Representing vendor side in the change control board.
- Product pitch in the Middle East Market for Smart Lender.
Asst Vice President
Intellect Design Arena Ltd
Mumbai
08.2013 - 11.2016
- Part of Pre Sales and Implementation team in Global Transaction Banking.
- Creating Technology solution around HUB and Canvas technology Platform.
- Pre-Sales assignment with multiple Tier 1 bank in Europe and US on Customer on Boarding, FATCA, Suppy Chain Finance, CLOS and Payments Hub.
- Part of multiple paid POCs conducted with CITI and Santander.
- Implementation of Corporate LOS at Dubai Islamic Bank, UAE.
- Setting up Product team for LOS.
- Consulting assignment with one of the leading Japanese Bank (Mizuho). Review of systems and procedure in credit operations, proposing solution for designing end to end Credit life cycle application i.e. Prospect Management, Data gathering for proposal creation, Pricing &Term sheet preparation, Due diligence, Collateral review, Covenant management, cash flow financial modelling, credit policy exception tracking, NPA management, collection and recovery.
- Consulting assignment with one of the leading Japanese Bank. Review of systems and procedure in credit operations, regulatory reporting and user experience.
Functional Consultant
Tata Consultancy Services
Mumbai
10.2011 - 08.2013
- Company Overview: Mumbai
- Customizing and implementing lending solution, at the largest Bank in India with more than 30 resources.
- Implementing Loan Origination for SME BU and Agri BU.
- Scope definition, Creating work breakdown structure, activity planning, tagging resources to activity and estimation of efforts.
- Defining multiple processes, queue management, SLA and alerts and notification.
- Creating interface with other systems of the Bank i.e. CBS and trade system.
- Building entire Credit policy of the bank in to business rule.
- Implementation of various rating models for determining eligibility and pricing. Facilitating validation of rating models through Crisil.
- Customizing process in SME BU to make the asset eligible for retail portfolio as per Basel II norms.
- Customer rating and Facility rating as per SBI’s CRA model.
- Mumbai
Sr. Manager / Functional Consultant
Oracle Financials
09.2007 - 10.2011
- Part of the Barclays CoE team engaged in global re plat forming of Barclays Bank.
- GL Mapping & Data migration.
- Requirement gathering, BRD & Functional Specifications sign off.
- Managed UAT, sign off from Bank and moving to production environment.
- User training, creation of User Manual – Online help.
- Client engagement.
- Part of the product development team.
- SDLC and Project Management.
- System architecture, understanding Product feature – and different modules of CBS.
- Designing user manual, online help and collaterals for training team.
- Oversaw implementation of Oracle Financials software solutions for clients.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Manager
State Bank of Patiala
06.1998 - 09.2007
- Company Overview: Delhi/Mumbai
- Worked as branch head, expertise on all round banking processes.
- Implementation of LAN based system. Bank master, from manual system.
- Part of the CBS(TCS Bancs) implementation team.
- Customer engagement, KYC/AML check before customer on boarding.
- Complying and checking exceptions report, (STR and CTR for FATF Reporting).
- CASA, TD, RD and loan accounts lifetime cycle.
- CC/OD limit management, Deriving Drawing power based on collateral.
- Retail lending – Housing Loan, LAP, Vehicle and PL.
- Worked at SME Processing Centre of Delhi Zone.
- Strong experience in Asset operations from Large Corporate, SME to retail loans.
- Have also worked on Asset management, NPA, restructuring of loan, write off and compromise proposal. Foreclosure through collateral sell off.
- Delhi/Mumbai
- Analyzed financial reports to identify trends and inform decision-making processes.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Enhanced team morale and retention through recognition programs and career development opportunities.
Skills
- Lending
- Project management
- Digital transformation
- Vendor management
- Regulatory compliance
- Business process improvement
- Stakeholder engagement
- Change management
- Strategic planning
- Team leadership
- Effective communication
- Problem solving
- Conflict resolution
- Recruiting and hiring
- Innovation management
- Public speaking
- Corporate presentations
- Operational excellence
- Customer Journey
- Digital Transformation
- Data and Cloud Computing
- Program Management
Certification
- CAIIB, Indian Institute of Bankers and Finance
- PMP Certified from PMI
- Certification in Anti Money Laundering
- PGP in Data Science and Business Analytics
- Post Graduate Diploma in Management
Languages
- English
- Hindi
- French
Personal Information
Date of Birth: 09/15/74
Accomplishments
- Industry award on catalyst for Digital Transformation
- i- Appreciate award in OFSS
Timeline
Senior Vice President (Solutions Delivery Group)
IndusInd bank Ltd
05.2025 - Current
Head of Business Solutions Group & New Initiatives
Utkarsh Small Finance Bank
05.2018 - 05.2025
Associate Vice President
Sharekhan BNP
02.2018 - 05.2018
Sr. Business Analyst & Head of Pre Sales
Aurionpro Solutions Ltd
11.2016 - 10.2017
Asst Vice President
Intellect Design Arena Ltd
08.2013 - 11.2016
Functional Consultant
Tata Consultancy Services
10.2011 - 08.2013
Sr. Manager / Functional Consultant
Oracle Financials
09.2007 - 10.2011
Manager
State Bank of Patiala
06.1998 - 09.2007