Nikhil Kumar
Analyst At EClerx Services Ltd.
Mohali
Summary
Detail-oriented and dedicated Computer Science graduate with a intermediate foundation in Python programming. Having experience of more than 1 year as an analyst.Seeking for more growth and opportunities to enhance ny skills and growth.
Overview
4
4
years of professional experience
Work History
Intern
Solitaire Infosys Ltd.
04.2022 - 05.2022
- Assisted in developing and maintaining internal tools using Python.
- Collaborated with senior developers to debug and optimize code.
- Gained hands-on experience with version control systems like Git.
- (6 weeks)
Analyst
EClerx Services Ltd.
09.2024 - Current
The Analyst in Technical Support is responsible for providing timely, effective, and accurate resolution to customer queries related to technical issues with the client's products, services, or systems. This role requires strong problem-solving skills, excellent communication, and a proactive approach to ensure high customer satisfaction and minimal downtime.
Education
Bachelor of Engineering - Computer Science
Chandigarh University
06.2024
Diploma - CSE
Chandigarh University
06.2021
Class 10 -
H.V.M Convent Senior Sec School
Ludhiana01.2015
Skills
- User support and troubleshooting
- Technical query resolution
- Client assistance
EXTRACURRICULAR ACTIVITIES / PROJECTS
Member, Computer Science Club (Chandigarh University) Participated in coding competitions and hackathons. Attended workshops and seminars on emerging technologies.
Personal Attributes
- Strong analytical and problem-solving skills.
- Excellent teamwork and communication abilities.
- Self-motivated with a passion for continuous learning.
Timeline
Analyst
EClerx Services Ltd.
09.2024 - Current
Intern
Solitaire Infosys Ltd.
04.2022 - 05.2022
Bachelor of Engineering - Computer Science
Chandigarh University
Diploma - CSE
Chandigarh University
Class 10 -
H.V.M Convent Senior Sec School