NIKHIL KUMAR
STORE MANAGER
PATNA
Summary
Accept & Enjoy new situation and challenges, Make positive contribution, towards the given position, increase wealth of organization & enhance the knowledge, To obtain suitable position in progressive organization that world progressive offer challenge & growth potential.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Store Manager
Giva
09.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Supervisor And Sales Officer
KALYAN JEWELLERS INDIA Ltd.
01.2023 - Current
- Managing the customer and insuring customer satisfaction.
- Achieving Sales target & monthly plan on monthly basis.
- All sales staff reviews on daily basis.
Assistant Store Manager
Titan Company Limited (Tanishq)
09.2019 - 11.2022
- Sales accounting management.
- Managing the customer and insuring customer satisfaction.
- Achieving Sales target & monthly plan on monthly basis.
- Planning strategies for achieving the target.
- All sales staff reviews on daily basis.
- Co-ordination with commercial department for reports & other related Issues.
- BTL plan with activities.
Education
BSC -
MUZAFURPUR UNIVERSITY
Muzaffarpur, India 04.2001 -
INTERMEDIATE - Science(Maths) group
B.S.E B
01.2019
MATRICULATION - undefined
BIHAR Board
01.2017
Skills
Communication skills
Ability to work under pressure
Decision making
Willingness to learn
Computer skills
Creative thinking skills
Conceptual Skills
Cluster and promotion
Store operations
Team building
Retail inventory management
Team development
Inventory management
Team leadership
Accomplishments
- Won 2nd Prize in TANISHQ Competition PAN INDIA 2ND POSITION IN SAIL 2020.
- Won 1ST Prize in TANISHQ Competition IN EAST STORE NO-1SAILS AND NPS PERFORMANCE
Timeline
Store Manager
Giva
09.2024 - Current
Supervisor And Sales Officer
KALYAN JEWELLERS INDIA Ltd.
01.2023 - Current
Assistant Store Manager
Titan Company Limited (Tanishq)
09.2019 - 11.2022
BSC -
MUZAFURPUR UNIVERSITY
04.2001 -
INTERMEDIATE - Science(Maths) group
B.S.E B
MATRICULATION - undefined
BIHAR Board
DECLARATION
I hereby declare that information given above is true to the best of my Knowledge and belief. Date: Place: PATNA NIKHIL KUMAR
Computer Proficiency
- Knowledge of operating system like xp,10, 11, 08,98.
- Application of software packages(word/excel/Power Point/micros).
- Well versed knowledge with internet &email.