NIKHIL KUMAR
STORE MANAGER
PATNA
Summary
Accept & Enjoy new situation and challenges, Make positive contribution, towards the given position, increase wealth of organization & enhance the knowledge, To obtain suitable position in progressive organization that world progressive offer challenge & growth potential.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Store Manager
Giva
09.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Supervisor And Sales Officer
KALYAN JEWELLERS INDIA Ltd.
01.2023 - Current
- Managing the customer and insuring customer satisfaction.
- Achieving Sales target & monthly plan on monthly basis.
- All sales staff reviews on daily basis.
Assistant Store Manager
Titan Company Limited (Tanishq)
09.2019 - 11.2022
- Sales accounting management.
- Managing the customer and insuring customer satisfaction.
- Achieving Sales target & monthly plan on monthly basis.
- Planning strategies for achieving the target.
- All sales staff reviews on daily basis.
- Co-ordination with commercial department for reports & other related Issues.
- BTL plan with activities.
Education
BSC -
MUZAFURPUR UNIVERSITY
Muzaffarpur, India 04.2001 -
INTERMEDIATE - Science(Maths) group
B.S.E B
01.2019
MATRICULATION - undefined
BIHAR Board
01.2017
Skills
Communication skills
Accomplishments
- Won 2nd Prize in TANISHQ Competition PAN INDIA 2ND POSITION IN SAIL 2020.
- Won 1ST Prize in TANISHQ Competition IN EAST STORE NO-1SAILS AND NPS PERFORMANCE
Timeline
Store Manager
Giva
09.2024 - Current
Supervisor And Sales Officer
KALYAN JEWELLERS INDIA Ltd.
01.2023 - Current
Assistant Store Manager
Titan Company Limited (Tanishq)
09.2019 - 11.2022
BSC -
MUZAFURPUR UNIVERSITY
04.2001 -
INTERMEDIATE - Science(Maths) group
B.S.E B
MATRICULATION - undefined
BIHAR Board
DECLARATION
I hereby declare that information given above is true to the best of my Knowledge and belief. Date: Place: PATNA NIKHIL KUMAR
Computer Proficiency
- Knowledge of operating system like xp,10, 11, 08,98.
- Application of software packages(word/excel/Power Point/micros).
- Well versed knowledge with internet &email.