Nikhil Manchanda

Business Retention Platform

• Designed and implemented scalable solutions, optimizing query performance and automating workflows to reduce onboarding time by 80%
• Led a team in end-to-end product development, including system design, implementation, and deployment
• Developed a robust broadcast messaging system with scheduling capabilities
• Integrated Nylas API to consolidate multiple email inboxes into a single platform
• Built a dynamic survey system for business owners with advanced analytics
• Conducted technical interviews, mentored junior engineers, and drove sprint planning
• Defined architecture and led the development of complex Elastic Search -based reporting systems
• Collaborated with cross-functional teams to align engineering efforts with business objectives
• Business Retention Platform

Community Facing Business Directory

• Led backend development and managed a team to build a city-wide business directory, aiding businesses during the COVID-19 pandemic
• Designed and implemented a newsletter system to deliver city updates to subscribers
• Developed critical features such as business opening hours and approval workflows
• Conducted client discussions to define project roadmaps and ensure business alignment
• Business Retention Platform

City-wide Rewards Program

• Designed and developed the architecture of a rewards platform within a 4-month timeline
• Led a team of three engineers in building core product features and integrations
• Developed user and business onboarding workflows, ensuring seamless onboarding and data consistency
• Created a synchronization mechanism across three interconnected products
• Led sprint planning, technical discussions, and team collaboration efforts
• Business Retention Platform

Education Market Place

• Led data analytics, migration, and web scraping initiatives
• Improved web app performance by 3x through optimized image compression
• Migrated the project to Django REST Framework using best practices
• Automated daily and weekly analytics reporting using pandas and CSVs
• Business Retention Platform

Healthcare Dashboard

• Developed web applications to integrate and consume APIs from multiple sources
• Conducted proof-of-concept (POC) on O-Auth 2.0 using Facebook as an identity provider
• Customized Django CMS admin panel and enhanced user interface templates
• Integrated Power BI dashboards to visualize healthcare data insights
• Built dynamic bed board TV views using AngularJS for hospital management