Cricket, Fitness and Reading Books
Nikhil Mehrotra
Sales & Operations
New Delhi
Summary
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Partnership Sales Manager
IWG plc. (Regus Coworking)
01.2024 - 12.2024
- Delivering new partner locations for IWG by generating awareness and visibility of IWG proposition in the market
- Selling range or Partnership Solution to all prospects, converting interest into commercial negotiations and securing board approval for new partnership deals
- Sourcing partners capable of delivering rapid growth of our network through conversion of existing buildings or by quickly securing new buildings
- Converting commercial discussions into signed contracts with an average deal size of $190,000
Area Operations Manager
Lenskart
05.2023 - 01.2024
- Managing 10 stores in South Delhi with a mission to increase revenue of stores to its best ever sales
- Coaching a team of 2 Area Managers and 10 store managers and making them autonomous on their KRA's
- Drive the regions NPS and other operational rating to improve the overall customer experience for Lenskart
- Scout for new locations for opening Lenskart within Delhi market and help the organization penetrate into every required corner for vision correction
- Managed 1 of the top 3 stores in Delhi NCR and took the store to its best ever figures of 55 lac, with previous highest sale recorded of 51 lac
Area Manager
Pepperfry
10.2021 - 04.2023
- Managing 15 EBOs with a retail area of 65 thousand sq.ft in Delhi NCR & Punjab of which 15 COCO's that includes 3 Hybrid Modular Stores
- Responsible to manage P&L and EBITDA for stores with support of 15 Store Managers as direct repartees
- Responsible to manage a business of around 60 CR (annual)
- Responsible to plan, execute and drive the area numbers along with KPI
- Successfully launched 8 COCO stores from scouting to operations in Delhi NCR of which 3 are the biggest stores in India by area and business
- Responsible for activating additional business channel of Channel Partner that contributes 5% of overall business in North
Team Leader
Flinto Learning Solutions
09.2020 - 01.2021
- Successful hiring and training of 8 team mates
- The common goal was to increase product reach to customers and pitch them through phone conversation
- Worked thoroughly through constant feedback with Regional Manager to improve the Sales Pitch that increased our conversion from 17% to 20%
- Focus on process innovation and come up with ideas on improving dialer operations, also identify and build new sales sub-verticals apart from the existing ones and take them to the next level of revenue generation
Store Operations Manager
Decathlon Sports India
01.2018 - 12.2019
- To be responsible for the safety of my customers and colleagues daily and sustainably
- To build strategies and Coach the team of 32 to drive the business for my store
- To ensure store operations and a brand image which help the store's trading
- To make teams autonomous in their operations (Health and Safety/daily operations/maintenance)
- To ensure store stock is accurate and Shrinkage is maintained well within 0.7% of Total Turnover
Department Manager and Recruitment Referent
Decathlon Sports India
05.2015 - 12.2017
- Managing Economic, Human and Strategic Performance of my Sport
- Coached team of 5 and together drove the business for my department
- Ensuring all Customers are Satisfied or Satisfied by providing them right stock Online or Offline
- Coaching 6 diverse team mates and supporting them towards their development plan
- Training and Recruiting Future Leaders for North Zone
Education
Bachelor of Technology - Mechanical Engineering with Energy
Vellore Institute of Technology
Vellore, India 05.2011 - 06.2015
Skills
- Business Operations Management
- Broker Management
- Team Management
- Coaching
- Business Planning
- Sales Operation
- Sales Team Training
- High Ticket Sales
- Goals and performance
- Market Strategy
Interests
Accomplishments
- Best Area Manager North, 08/01/23, Delivering highest business with the biggest portfolio with 20 stores in South Delhi & Gurgaon. Awarded the best AOM certificate by Peyush Bansal and business head in AOM meet.
- New Studio Opening in Delhi NCR, 10/01/21 - 07/01/22, Opened 8 studios in Delhi NCR - from shortlisting locations to hiring the studio team. This helped me get recognized amongst all the cross functional verticals. Got appreciated by cofounder's, as they mentored me closely on this project.
- Best Team Leader, 10/01/20 - 01/01/21, Delivering our expected business for 3 straight month with my team to be capped the Top Team Leader in Sales.
- Shrinkage Control, 12/01/18 - 12/01/19, Recognized in the zone for Best Shrinkage Control Measures from -1.45% to -0.67% for a business of 24 CR by ensuring Coverage and Training Security and Team in Stock FLOWS.
- Break Even, 08/01/15 - 03/01/19, I ensured smart costs in the store resulting monthly EBIT is on track. Team training on Resource Optimization resulting in cost reduction by 4%. Increasing efficiency by 5% in Delhi Store by structuring human hours and quantity.
- Forecasting, 12/01/18, Helped my Sport (Fitness) reach its yearly ambition of 2.8 CR in 2017 with a team of 4 through Sales+1 Strategy and ensuring right human at right place by ensuring Human Coverage.
Timeline
Partnership Sales Manager
IWG plc. (Regus Coworking)
01.2024 - 12.2024
Area Operations Manager
Lenskart
05.2023 - 01.2024
Area Manager
Pepperfry
10.2021 - 04.2023
Team Leader
Flinto Learning Solutions
09.2020 - 01.2021
Store Operations Manager
Decathlon Sports India
01.2018 - 12.2019
Department Manager and Recruitment Referent
Decathlon Sports India
05.2015 - 12.2017
Bachelor of Technology - Mechanical Engineering with Energy
Vellore Institute of Technology
05.2011 - 06.2015
Similar Profiles
JOHN GABRIEL V. ABRACIAJOHN GABRIEL V. ABRACIA
Finance Accounting Associate / Handover Specialist at Regus / International Workplace Group PLC, IWG PLCFinance Accounting Associate / Handover Specialist at Regus / International Workplace Group PLC, IWG PLC
Ayu Lestari Asih P.Ayu Lestari Asih P.
Community Manager at Regus Business Centre Indonesia/ IWG plc, International Workplace Group plcCommunity Manager at Regus Business Centre Indonesia/ IWG plc, International Workplace Group plc
MIKAELA L. STEVENSMIKAELA L. STEVENS
Global Customer Success Director at Regus/IWG PLC (International Workplace Group)Global Customer Success Director at Regus/IWG PLC (International Workplace Group)