Overview
Work History
Timeline
Generic

Nikhil More

Pune

Overview

4
4
years of professional experience

Work History

Assoc Network Ops Control Specialist

BMC Software Pvt Ltd
12.2023 - Current
  • Design, implement, and manage network infrastructure to optimize performance, enhance security, and ensure high availability
  • Monitor system alerts for enterprise network infrastructure, including vCenter and applications hosted across multiple data center locations
  • Implement and maintain network monitoring tools to proactively identify and address potential issues
  • Conduct daily health check calls with the client network team to assess the status of network infrastructure operations
  • Instituted a centralized tracking system for SSL certificates, enabling real-time monitoring and management; increased operational efficiency by 40%, leading to enhanced response times for certificate renewal requests
  • Restart production servers using orchestration and automation tools
  • Perform device configuration backups using various tools to ensure data integrity and security
  • Create dashboards analyzing outages of business and technical services, using SQL to provide insights for decision-making by internal teams and management

Systems Engineer

Infosys Ltd
Pune
01.2021 - 11.2022
  • Provided continuous technical and production support for banking network infrastructure and enterprise services across Australia and Tasmania
  • Delivered comprehensive hardware and software support, troubleshooting L1 and L2 issues, ensuring smooth server and network infrastructure operations
  • Worked with SD-WAN technology to manage client networks, specifically for Westpac Banking Network in Australia
  • Monitored, identified, analyzed, and applied necessary changes as an infrastructure production support engineer
  • Upgraded routers and switches, troubleshooting network issues post-upgrade, including NSX tagging
  • Gained practical experience in monitoring, event management, change management, and incident management within infrastructure and application domains
  • Led migration efforts and SolarWinds device onboarding, including decommissioning old devices managed by Telstra
  • Maintained daily device reports and ensured 24/7 operations for managing network infrastructure
  • Role: Technical Lead

Timeline

Assoc Network Ops Control Specialist

BMC Software Pvt Ltd
12.2023 - Current

Systems Engineer

Infosys Ltd
01.2021 - 11.2022

Similar Profiles

CREATE PROFILE
Nikhil More