Nikhil Porwal
Senior Business Analyst
Noida,UP
Summary
A result-oriented professional with 8.6 years of experience in Oracle Peoplesoft HCM implementation, currently working as Senior Business Analyst at Orange Business Services India Pvt LTD, experience in gathering and analyzing business requirements, driving process improvements, and implementing system changes in HRMS/HCM and IT domains. Adept at translating business needs into actionable solutions while collaborating with stakeholders across all levels to ensure successful project delivery. Strong expertise in data analysis, workflow optimization, and software development lifecycles (SDLC). Proven track record in client interaction, requirements gathering, and process re-engineering to support operational efficiency and business growth. Involve in Functional Analysis & Requirements Gathering, System Configuration, Customization, and Implementation, Data Migration and Integration, Business Process Mapping and Optimization, Stakeholder Engagement and User Training, Agile and Waterfall Project Methodologies
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
2
2
Languages
Work History
Senior Business Analyst
Orange Business Services India Pvt. Ltd.
11.2021 - Current
- Lead HRMS/HCM modules' analysis and implementation, covering recruitment, onboarding, time management, and exit processes, Payroll
- Collaborate with business units and stakeholders to identify key requirements and propose suitable system solutions
- Document and translate business requirements into functional specifications for the development team
- Gather, analyze, and contribute to the design and reengineering of business processes
- Coordinate with both the client and development team to clarify and obtain sign-off on requirements
- Coordinate and Conduct UAT to ensure the system meets business requirements and complies with client expectations
- Assist with data migration, system configuration, and customization for HRMS systems
- Support post-implementation activities, including troubleshooting, user training, and performance monitoring
- Develop detailed project plans, timelines, and risk management strategies for the successful execution of projects
- Reduced recruitment cycle time by 20% through optimization of the onboarding module and process automation
- Spearheaded the implementation of an HCM system that resulted in a 30% increase in HR operational efficiency
- Played a critical role in improving data accuracy across the HRMS system, reducing payroll discrepancies by 15%
Techno Functional Consultant
Online 24x7 India Pvt ltd
01.2020 - 10.2021
- Analyzed business processes to identify inefficiencies and recommend solutions for improved operations in HRMS and finance modules
- Good understanding of Payroll, Leave Management, Time & Attendance
- Involvement in Kickoff call and face to face discussion with Clients to understand system and get the requirement
- Having Proficient Knowledge in validating data and get necessary Information from client
- Managed the requirements gathering process for multiple large-scale projects, documenting functional and technical specifications
- Facilitated cross-functional meetings with project teams, developers, and stakeholders to align project goals and expectations
- Monitored project progress and worked with teams to resolve issues, ensuring that projects were completed within scope and on schedule
- Led data analysis initiatives to provide insights into business performance and make data-driven recommendations
- Streamlined business processes that led to a 15% reduction in HR processing time
- Successfully delivered multiple high-impact projects within budget and on time, leading to increased customer satisfaction
HCM Consultant
Walsons Facility Solution Pvt. Ltd.
04.2018 - 01.2020
- Conducted requirement analysis sessions with clients to gather, document, and communicate business requirements
- Complete Employee On-boarding to Exit Interview
- Recruitment, Onboarding, HR, Leave and Time management, Payroll/Salary, CRM, PO/ Inventory
- SQL Reports and SQL Schedule
- Engaged in data modeling and process mapping to provide efficient solutions for client needs
- Managed relationships with key business stakeholders to align IT projects with business goals
- Provided insights through data analysis and dashboards for executive decision-making
- Software Customization and Requirement Gathering (According to User/Client Requirement) documentation of user (FRD, TRD, FDD, UAT, Go-live/ support phase Documents) Ramco (HRMS)
- Enhanced reporting capabilities by implementing a custom reporting tool that improved decision-making speed by 25%
- Developed a comprehensive training program for end-users, increasing user adoption and satisfaction by 40%
ERP Implementation Consultant
N.D. Microsystem Pvt. Ltd.
01.2016 - 04.2018
- Conducted requirement analysis sessions with clients to gather, document, and communicate business requirements
- Responsible to implementation Various modules like Finance, Operation, Maintenance, Fixed Assets, Inventory Management
- Customer queries and solving them accordingly
- My role and responsibility are writing the business rules in SQL server and managing the App Server and database server infra for better and optimized
- Engaged in data modeling and process mapping to provide efficient solutions for client needs
- Managed relationships with key business stakeholders to align IT projects with business goals
- Provided insights through data analysis and dashboards for executive decision-making
Education
Master’s in computer application - IT Software
Bachelor of Science - Mathematics
Skills
Recruitment
Personal Information
- Date of Birth: 02/13/92
- Nationality: Indian
Corecompetencies
Recruitment, Onboarding, Leave & Attendance, Transfers, Promotions, Exit Interviews, Oracle Peoplesoft HCM, Ramco HCM HR Core, Time Management, HR Analytics, Payroll, Requirement Gathering, Process Validation, Client Interaction, Data Mapping, Stakeholder Management, Workflow Optimization, Cross-functional Collaboration, System Design & Validation, Automation, Benchmarking, Employee Surveys, Training, Mentoring, Client Presentations, Cross-team Coordination, Troubleshooting, handling all front-end, back-end issues from end users, Ticket System like JIRA, Software Testing (Unit Testing), Users Training Ramco’s Systems (HCM)
Timeline
Senior Business Analyst - Orange Business Services India Pvt. Ltd.
11.2021 - Current
Techno Functional Consultant - Online 24x7 India Pvt ltd
01.2020 - 10.2021
HCM Consultant - Walsons Facility Solution Pvt. Ltd.
04.2018 - 01.2020
ERP Implementation Consultant - N.D. Microsystem Pvt. Ltd.
01.2016 - 04.2018
CSJM University - Bachelor of Science, Mathematics
Rajiv Gandhi Technical University - Master’s in computer application, IT Software
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