NIKHIL PRABHAKAR

•Led the creative direction, execution, and analytics of Prive- A loyalty
program, playing a pivotal role in sustained growth.
• Monitored and analyzed the performance of various marketing
initiatives, offering actionable insights for continuous improvement.
• Developed targeted re-engagement campaigns to revitalize dormant
user accounts on the basis of user behaviour.
• Developed and implemented promotional and triggered WhatsApp
campaigns, overseeing budgeting and campaign ideation.
• Achieved a 25% growth in conversion rate share for the web
message channel

• Listened to patients' concerns, instructed on stress-management techniques, adjustment strategies for life changes, how to live normal lives and ways to improve relationships.
• Established rapport with diverse clientele, fostering trusting relationships conducive to successful therapy outcomes.
• Consulted with external agencies and professionals to coordinate care and advocate on behalf of clients'' needs.
• Maintained thorough documentation of counseling sessions, ensuring compliance with ethical standards and professional guidelines.