Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nikhil Puthran

BURNABY

Summary

HR leader with a strong record at Onward Technology Limited, achieving 92% employee retention through effective talent management and data analysis. Proficient in HR information systems, delivering exceptional customer service that promotes compliance and engagement. Focused on driving organizational growth and enhancing employee satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HMR Supervisor

City Market – Loblaw
Vancouver
02.2024 - Current
  • Assist customers with meal selections, answer questions, and ensure a positive and engaging shopping experience.
  • Prepare, package, and display meals attractively, adhering to health and safety standards and quality guidelines.
  • Monitor stock levels, order necessary supplies, and manage waste effectively to maintain product freshness.

Customer Advisor

Best Buy
Surrey
10.2023 - 12.2023
  • Greeted and engaged customers to assess their needs, utilizing expert knowledge of Best Buy's products and services to make informed recommendations.
  • Supporting customers through the buying process, including explaining product features, setting up services, and processing transactions.
  • Addressed and resolved customer issues, providing solutions that met their needs and followed company policies.

Manager - HR

Onward Technology Limited
02.2020 - 06.2023
  • Optimized recruitment, reducing time-to-hire and improving efficiency.
  • Directed HR operations, aligning with goals and fostering strategic growth.
  • Orchestrated strategic HR initiatives, driving employee retention to 92% and reducing recruitment time through innovative ATS implementation.
  • Pioneered HRMS deployment, enhancing data accuracy and streamlining global HR operations to align with corporate objectives.
  • Directed comprehensive workforce and succession planning, leveraging data-driven insights to optimize talent management strategies.
  • Spearheaded transformative HR projects, fostering a culture of engagement and productivity through strategic system upgrades and programs.
  • Ensured impeccable regulatory compliance, achieving zero non-compliance in audits through meticulous oversight and process adherence.
  • Partnered with HR Business Partners, management, and union representatives to implement process improvements, fostering a compliant work environment.
  • Spearheaded strategic HR initiatives, leveraging data-driven insights to optimize talent management and drive organizational growth.
  • Guided HR team to enhance employee engagement, reducing turnover by 14.7%.
  • Implemented payroll software to enhance HR record accuracy, substantially improving compliance and data integrity.
  • Executed salary benchmarking initiatives and managed payroll operations, ensuring precise and timely employee compensation.

Manager - HR

Hurix Systems Private Limited
06.2019 - 01.2020
  • Led HR operations across regions, achieving 97% audit compliance and reducing turnover significantly.
  • Enhanced employee satisfaction through process efficiency, impacting retention positively.
  • Partnered with HR Business Partners, management, and union representatives to implement process improvements, fostering a compliant work environment.
  • Spearheaded strategic HR initiatives, leveraging data-driven insights to optimize talent management and drive organizational growth.

Education

Master of Business Administration -

University Canada West
Vancouver
09.2024

Skills

  • Microsoft Office Suite
  • HR information systems
  • Data analysis and reporting
  • Talent management strategies
  • Strategic HR leadership
  • Payroll administration
  • Compensation and benefits management
  • Change management processes
  • Workforce planning and development
  • Succession planning initiatives
  • talent acquisition strategies
  • Labor relations expertise
  • Customer service excellence
  • Employee relations management
  • Employee motivation techniques
  • Workplace diversity initiatives
  • Strategic planning skills
  • HR metrics analysis
  • Organizational strategy development

Certification

  • Student CPHR
  • Pursuing PCP

Languages

English
First Language
English
Proficient (C2)
C2

Timeline

HMR Supervisor

City Market – Loblaw
02.2024 - Current

Customer Advisor

Best Buy
10.2023 - 12.2023

Manager - HR

Onward Technology Limited
02.2020 - 06.2023

Manager - HR

Hurix Systems Private Limited
06.2019 - 01.2020

Master of Business Administration -

University Canada West
Nikhil Puthran