NIKHIL SASI
SALES MANAGER
KOZHIKODE
Summary
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
15
15
years of professional experience
Work History
Business Manager
MYG INDIA PVT LTD
KOZHIKODE
12.2022 - 12.2024
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Conducted market research and analysis to identify growth opportunities and competitive threats.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Developed and implemented strategic business plans to achieve company objectives.
- Improved tools to enable better tracking and business analysis.
TERRITORY SALE MANAGER
HINDWARE HOME INNOVATIONS INDIA LTD
12.2021 - 12.2022
- Implemented strategies to improve customer journey and brand experience for clients
- Delivered presentations and product demonstrations to prospective clients, highlighting features and benefits
- Successfully discovered new sales opportunities and money-making business ventures by conducting regular research
- Penetrated new markets by investigating competitor products, services, and trends.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
AREA SALES OFFICER
AO SMITH INDIA WATER PRODUCTS PVT LTD
07.2018 - 12.2020
- Managed sales forecasts and reports, ensuring accurate budget planning and resource allocation
- Conducted regular performance reviews of sales strategies to optimise effectiveness
- Developed and maintained relationships with key clients to secure repeat business
- Created professional sales presentations and attended retail trade shows to creatively communicate product quality and market comparisons.
- Networked to build client base and promote products to new and existing clients.
TEAM LEADER
RELIANCE RETAIL LTD
03.2015 - 07.2018
- Tactfully handled complaints from staff, management and clients using excellent problem-solving and dispute resolution skills
- Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities
- Completed audits and risk assessments to achieve regulatory compliance
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Offered training and support to keep team members motivated and working toward objectives.
CUSTOMER SALES EXECUTIVE
FABINDIA OVERSEAS PVT LTD
02.2014 - 03.2015
- Conducted comprehensive market research to understand consumer trends and preferences, tailoring sales strategies accordingly
- Prepared detailed sales reports and presentations for management, highlighting achievements, challenges, and future opportunities
- Monitored competitor activity and market trends, adapting sales tactics to remain competitive and innovative
- Reset store displays for special events and seasonal merchandise changes.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
CLUSTER MANGER
Popees Baby Care PVT LTD
04.2025 - Current
- Maintained strict compliance to company policies, upholding organisational integrity.
- Monitored performance metrics for continuous improvement.
- Drove sales initiatives resulting in market share growth.
- Achieved high levels of customer satisfaction with effective problem-solving techniques.
- Optimised resource allocation with strategic planning and forecasting.
- Formulated strategic plans to meet corporate targets and objectives.
COMMERCIAL EXECUTIVE
RELIANCE RETAIL LTD
01.2013 - 02.2014
- Implemented robust CRM systems to streamline customer interactions and improve satisfaction levels
- Directed customer service initiatives, reducing complaints and enhancing overall client satisfaction
- Implemented training programmes for new cashiers, focusing on customer service excellence and accurate transaction handling
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
SALES ASSOCIATE
FUTURE GROUP PVT LTD
07.2010 - 12.2012
- Used downtime to clean store floor, rearrange product displays and restock shelves
- Responded to customer complaints, diffusing tension and reporting feedback to supervisors for service delivery improvement
- Displayed outstanding personal presentation and customer service in customer-facing role
- Greeted customers and provided exceptional customer service.
- Recommended, selected and located merchandise based on customer desires.
Education
Bachelor of Commerce -
Calicut university
08.2024
Higher secondary school -
MCCGHS SCHOOL
12.2020
SSLC -
MCCGHS SCHOOL
07.2018
Skills
- Operational oversight
- Documentation and reporting
- Policy implementation
- Staff management
- Loss prevention
- Social media promotion
- Issue resolution
- Decision-making
- Human resources management
- Operations management
- Customer retention
- POS software
Languages
Reading, Writing, Speaking, Reading, Writing, Speaking, Reading, Writing, Speaking
Personal Information
- Date of Birth: 07/03/90
- Nationality: INDIAN
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Tamil
Elementary (A2)
A2
Timeline
CLUSTER MANGER
Popees Baby Care PVT LTD
04.2025 - Current
Business Manager
MYG INDIA PVT LTD
12.2022 - 12.2024
TERRITORY SALE MANAGER
HINDWARE HOME INNOVATIONS INDIA LTD
12.2021 - 12.2022
AREA SALES OFFICER
AO SMITH INDIA WATER PRODUCTS PVT LTD
07.2018 - 12.2020
TEAM LEADER
RELIANCE RETAIL LTD
03.2015 - 07.2018
CUSTOMER SALES EXECUTIVE
FABINDIA OVERSEAS PVT LTD
02.2014 - 03.2015
COMMERCIAL EXECUTIVE
RELIANCE RETAIL LTD
01.2013 - 02.2014
SALES ASSOCIATE
FUTURE GROUP PVT LTD
07.2010 - 12.2012
Bachelor of Commerce -
Calicut university
Higher secondary school -
MCCGHS SCHOOL
SSLC -
MCCGHS SCHOOL
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