Nikhil Shrivas
New Delhi
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Associate-Product Support
Delhivery
01.2023 - Current
- Responsible for providing WMS support for end-to-end logistic operations for inbound and outbound WMS process errors to fulfillment centers.
- QA testing on the telescope tool for visibility regarding order, AGN, product uploads, and order tracking.
- Perform the activity of manual uploading for E2E and D2C clients in WMS.
- Provide WMS and Telescope demo calls to clients at the time of onboarding.
- Manage the Upload team daily; handle clients like Voltas, Hitachi, Swiggy, Havells, and Paytm.
Executive
Intellect Design Arena Ltd
01.2022 - 01.2023
- The seller used to provide data, and we used to process the data according to the guidelines given by Gem.
- If the seller forgot to upload any documents or made any mistakes in the parameters, we will suggest or ask for the documents that we need for his product.
- Quality was our topmost priority, so we worked with quality in mind, and day to day, we are holding quality sessions to improve our standards.
- Improvement of the product, as per requirement.
- Maintain the data on a daily basis in Excel.
Catalog Specialist
Bill Gosling Outsourcing India
11.2018 - 01.2020
- To capture data from scanned images with accuracy.
- To check seller data as per Flipkart guidelines.
- To support the team in striving for 100% accuracy in every detail, there should be a strong emphasis on the quality control aspects of the process, as well as process improvement ideas.
- Perform a Quality Check.
Education
Graduation -
Delhi University
Delhi01.2018
12th C.B.S.E -
Delhi
Delhi01.2014
10th C.B.S.E -
Delhi
Delhi01.2012
Skills
- Logistics & Operations Management
- Courier Management
- WMS Product Support
- Quality control
- Problem solving
- Friendly, positive attitude
Languages
- Hindi
- English
Personal Information
Date of Birth: 23/11/96
Affiliations
- Listening Music
- Travelling
Timeline
Associate-Product Support
Delhivery
01.2023 - Current
Executive
Intellect Design Arena Ltd
01.2022 - 01.2023
Catalog Specialist
Bill Gosling Outsourcing India
11.2018 - 01.2020
Graduation -
Delhi University
12th C.B.S.E -
Delhi
10th C.B.S.E -
Delhi
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