SQL
Nikhil Tiwari
Pune
Summary
Business Continuity Analyst successful at responding to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes along with a good knowledge for ISO 22301 and ISO 31000. Metrics and Reporting expert with comprehensive approach to analytical projects, business reporting and process improvements.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Business Analyst
TIAA
Pune
03.2020 - Current
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Executed analysis of risks and identified risk mitigation strategies.
- Improved business direction by conducting Defect Testing for Business Continuity Plan for firm.
- Improved BIA scores for the firm from low 80s to high 90s.
- Assessed impact of current BIAs by doing Process Inventory for plans which helped Business Partners to be compliant with FED Policies and Audits.
- Supported leadership team with reporting, analysis by creating interactive Tableau and Power BI dashboards.
- Worked on various Emergency Notification Tools like Everbridge and AlertMedia.
Business Continuity Analyst
Tata Consultancy Services
Nagpur
03.2018 - 02.2020
- Revamped plans to enhance company's capability of maintaining and recovering critical business functions.
- Conducted Work Area Recovery Exercises and Disaster Recovery Tests for Clients.
- Created detailed Recovery Plans for the Business which helped them in keeping up with ITDR Requirements.
- Administer all aspects of Data Center recovery tests including designing protocols, developing test schedules, communicating with the partners and facilitating solutions to problems.
Business Analyst
Tata Consultancy Services
Nagpur
08.2015 - 02.2018
- Worked on a Web based application called DERM which was developed from scratch. It was used for report generation based on different criteria and and filters for different users.
- Worked as BA in project and did requirement gathering for the project as well as data handling. I worked as a SCRUM Master for project as well.
- Conducted Acceptance Testing, did the demonstrations for users and created Job Aid to help users navigate the application.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
Education
B Tech - Computer Science
Noida Institute of Engineering And Technology
Greater Noida 08.2011 - 06.2015
High School Diploma -
AVB Public School
Delhi 04.2010 - 04.2011
Skills
Data Analysis
ISO 22301 and ISO 31000
Project Management
Tableau and Power BI
RSA Archer
MS Office
Software
Tableau and Power BI
RSA ARCHER
Everbridge
AlertMedia
Timeline
Business Analyst
TIAA
03.2020 - Current
Business Continuity Analyst
Tata Consultancy Services
03.2018 - 02.2020
Business Analyst
Tata Consultancy Services
08.2015 - 02.2018
B Tech - Computer Science
Noida Institute of Engineering And Technology
08.2011 - 06.2015
High School Diploma -
AVB Public School
04.2010 - 04.2011