SQL
Nikhil Tiwari
Business Resiliency Coordinator
Bengaluru
Summary
Business Resiliency Coordinator successful at responding to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes along with a good knowledge for ISO 22301 and ISO 31000. Metrics and Reporting expert with comprehensive approach to analytical projects, business reporting and process improvements.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Business Resiliency Coordinator
Wells Fargo
09.2023 - Current
1. Working on BCP plans for the organization which includes working with the Business to improve the resiliency of the functions.
2. Performed Data Validation on these plans which entails meetings with the business partners to evaluate the accuracy of the data in plans.
3. Regular BIA assessments with Resiliency Officers which helps in the accurate estimate in case of plan activation/invoking.
4. Improving the efficiency of the process by using tools like Tableau and Power BI.
Business Continuity Analyst
TIAA
03.2020 - 09.2023
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Executed analysis of risks and identified risk mitigation strategies.
- Improved business direction by conducting Defect Testing for Business Continuity Plan for firm.
- Improved BIA scores for firm from low 80s to high 90s.
- Assessed impact of current BIAs by doing Process Inventory for plans which helped Business Partners to be compliant with FED Policies and Audits.
- Supported leadership team with reporting, analysis by creating interactive Tableau and Power BI dashboards.
Business Continuity Analyst
Tata Consultancy Services
03.2018 - 02.2020
- Revamped plans to enhance company's capability of maintaining and recovering critical business functions.
- Conducted Work Area Recovery Exercises and Disaster Recovery Tests for Clients.
- Created detailed Recovery Plans for the Business which helped them in keeping up with ITDR Requirements.
- Administer all aspects of Data Center recovery tests including designing protocols, developing test schedules, communicating with the partners and facilitating solutions to problems.
Business Analyst
Tata Consultancy Services
08.2015 - 02.2018
- Worked on a Web based application called DERM which was developed from scratch. It was used for report generation based on different criteria and and filters for different users.
- Worked as BA in project and did requirement gathering for the project as well as data handling. Worked as a SCRUM Master for project as well.
- Conducted Acceptance Testing, did the demonstrations for users and created Job Aid to help users navigate the application.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
Education
B Tech - Computer Science
Noida Institute of Engineering And Technology
Greater Noida 08.2011 - 2015.06
High School Diploma -
AVB Public School
Delhi 04.2010 - 2011.04
Skills
Data Analysis
Software
Tableau and Power BI
RSA ARCHER
Everbridge
Timeline
Business Resiliency Coordinator
Wells Fargo
09.2023 - Current
Business Continuity Analyst
TIAA
03.2020 - 09.2023
Business Continuity Analyst
Tata Consultancy Services
03.2018 - 02.2020
Business Analyst
Tata Consultancy Services
08.2015 - 02.2018
B Tech - Computer Science
Noida Institute of Engineering And Technology
08.2011 - 2015.06
High School Diploma -
AVB Public School
04.2010 - 2011.04
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