NIKHIL VARUN
Birmingham
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.Outside sales specialist with strength in negotiations, e-commerce and customer service.
Master degree in business administration specialisation in international business and marketing | Experience as a operating engineer and 2+ yrs of experience in hospitality sector |1+ yrs of experience as an auditor at Hello Fresh.
Overview
9
9
years of professional experience
5
5
Languages
Work History
Assistant Manager
Edgbaston Park Hotel and Conference Centre
Birmingham
2022.02 - 2022.09
- Planned and executed marketing activities to improve property brand and increase revenue.
- Additional responsibilities might include assistance with staff scheduling, overseeing maintenance requests, and ensuring patrons have an enjoyable experience with the establishment.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Created and managed accurate occupancy forecasts and budgets.
Team Member
Macdonald Hotels & Resorts
Aviemore
2022.03 - 2022.06
- Developed and implemented marketing strategies to promote hotel services.
- Increased customer service ratings through personable service.
- Prepared monthly resort audits for review.
Quality Controller
HelloFresh
Nuneaton
2021.06 - 2022.02
- The job role include :
- Carry out quality assessment measures of all the products ready to be shipped and incoming raw materials
- Take a thorough look at the plans, specifications, and blueprints to understand the product requirements
- Reject all the incoming raw materials that fail to meet quality expectations and report the issue to the concerned department at the earliest
- Resolving quality-related issues and adhering to deadlines
Sales Assistant
ZARA
Zara
2019.06 - 2020.03
- Selling and restocking the shop floor - Greeting and assisting customers - Fulfilling the Company's 6 minimums and core values
- Respecting the visual merchandising standards and be familiar with the best sellers - Maintaining your zone (cash, floor, fitting Rooms or stock) - Following loss ...
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Coordinated logistics and catering for meetings and sales events.
Hospitality Assistant
Max Healthcare
2018.02 - 2019.01
- Maintain excellent standards of customer service and ensure that the service adheres to all legal requirements
- Monitor and maintain the safety and welfare of customers and staff within the hospitality facilities and ensure the correct behaviour and use by customers of hospitality facilities.
Back of House Team Member
Radisson Hotel Group
Kolkata
2017.02 - 2017.12
- Scheduling housekeeping staff for the week or two ahead.Working with the front desk to arrange special requests or welcome amenities.Attending hotel leadership meetings.Holding pre-shift team meetings
- Responding to guest requests.
Customer Service Executive
Britannia Hotels Ltd
Hyderabad
2016.02 - 2017.01
- Everyday duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait
- In addition, we maintained calendars for appointments, sort mail, make copies, and plan travel arrangements.
Core Team Member
Nimble Technologies
Bhubaneshwar
2016.10 - 2016.11
- ADVANCE training in C & C++ , Java in March 2017
- Completed 4 week training from "Nimbletech, Bhubaneswar" on advance c and c++
- Integrated multiple data sources and databases into one system.
- Built databases and table structures for web applications.
Junior Project Engineer
STEEL AUTHORITY OF INDIA LIMITED, AUTHORITY
Bokaro
2015.02 - 2015.10
- Trainings
- VOCATIONAL TRAINING FROM " STEEL, OF INDIA LIMITED"
- Spent a summer learning about the basics of rmhp, steel melting shop(amp), continuous casting shop and process flow of steel production
- Project
- Bluetooth Controlled Voice Operated Wheelchair
- We designed and built a wheelchair that can be easily operated by a user's voice and connected through
- Bluetooth
- It will give the person a sense of independence and freedom
- The project was selected for the annual project expo.
Business Development Executive
Byju's
2014.02 - 2015.04
- Ensuring high levels of customer satisfaction through excellent sales service
- Maintaining outstanding store condition and visual merchandising standards
- Assist with the sales process by maintaining a fully stocked store
Glowpink
New Delhi
2014.01 - 2014.09
- Content creation, writing blogs for SEO and content marketing
- Publishing posts on various different social media platforms.
Education
Masters In Business Administration - International Business and Marketing
University of Worcester
2021.01 - 1 2023
12th Pass - Science
Chinmaya Vishwavidyapeeth
2001.01 - 6 2014
Bachelor's degree - Electronics and Electrical Engineering
KIIT University
2015.08 - 5 2019
Skills
Quick Learnerundefined
Additional Information
- Willing to relocate: Anywhere
Timeline
Team Member
Macdonald Hotels & Resorts
2022.03 - 2022.06
Assistant Manager
Edgbaston Park Hotel and Conference Centre
2022.02 - 2022.09
Quality Controller
HelloFresh
2021.06 - 2022.02
Masters In Business Administration - International Business and Marketing
University of Worcester
2021.01 - 1 2023
Sales Assistant
ZARA
2019.06 - 2020.03
Hospitality Assistant
Max Healthcare
2018.02 - 2019.01
Back of House Team Member
Radisson Hotel Group
2017.02 - 2017.12
Core Team Member
Nimble Technologies
2016.10 - 2016.11
Customer Service Executive
Britannia Hotels Ltd
2016.02 - 2017.01
Bachelor's degree - Electronics and Electrical Engineering
KIIT University
2015.08 - 5 2019
Junior Project Engineer
STEEL AUTHORITY OF INDIA LIMITED, AUTHORITY
2015.02 - 2015.10
Business Development Executive
Byju's
2014.02 - 2015.04
Glowpink
2014.01 - 2014.09
12th Pass - Science
Chinmaya Vishwavidyapeeth
2001.01 - 6 2014
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