Nikhil Vyas
Luxury Retail Professional
New Delhi
Summary
An incisive and motivated Luxury Retail Professional with over 10 years of experience with renowned Luxury Brands. In quest of a challenging position in an organization wherein I will be able to enhance my skill set in conjunction with organizational goals and objectives.
Overview
5
5
years of professional experience
1
1
Language
Work History
Store Manager
OMA LIVING
New Delhi
11.2022 - Current
- Currently handling operations for the Flagship store of OMA (Store Size - 10,000 Sq
- Feet)
- As a Flagship store, responsible for 45 % business of PAN India across 13 stores
- Took responsibility of Inventory, aligned the process to reduced shrinkage
- Handling inventory of 25,000 pcs amongst 45 categories
- Responsible for Inventory Audit and Stock Take – Internal & External
- Assisted in buying for the store
- Introduced new database of clients to the brand which helped generate revenue
- Ensure training of the team members on new collection launches and SOPs
- Ensured 27 % growth LYTD numbers
Store Manager
Melorra – Indian Jewelry Brand
10.2020 - 10.2022
- Part of the Pilot Batch, designed policies and strategies for Offline Retail from nascent stage
- Assisted in identifying strategic Locations for upcoming stores for Brand
- Responsible for developing HNI client database for the brand
- Signing Authority for All Delhi NCR Stores
- Lead Store Opening of Stores in Bangalore & Delhi NCR
- Trained Team on Collection Launches, System, Processes and Jewelry
- Ensured Target Achievements for the store
- Lead a Team of 6-7 team members motivated them and ensured individual target achievements
- Facilitated Effective decision making along with management for enhancing and Optimizing Store Performance
Senior Sales Associate
Jimmy Choo, Reliance Brands Ltd
10.2019 - 03.2020
- Very well versed with SAP Retail System
- Initiated home shopping and delivered the maximum figures from Outstation Clients
- Handling after Sales Repairs on Brand Portal (sent to London)
- Responsible for stock Audits (Internal External)
Senior Sales Associate
VERSACE, Infinite Luxury Brands Pvt Ltd
12.2017 - 10.2019
- Added significantly to the old database of the clients in the organization, increasing revenue from outstations clients
- Responsible for handling the store Petty cash for smooth functioning of the store
- Managing & executing various promotional events for brand to generate business revenue
- Product Trainer – training the team on new collection launches and different types of constructions of Shoes and Bags
- Ensure exceptional customer service to repair or defective client by actively coordinating with them, keeping company norms and standards in reference
- As a key member of the sales team, been amongst top sellers consistently from the time of joining organization
Senior Sales Associate
Salvatore Ferragamo
- Rose to the position of, Inventory Management
- Handling inventory of 4000 - 4500 pieces among 25 product categories
- Responsible for Inventory Audit and Stock Take
- Ensuring accurate SKU level inventory of all product categories Watches
- Responsible for ordering new watches
- Handling repairs and quality issues and reduce the lead time for repairs
- Showed immense growth in watch sales
- Got rewarded with a watch as an incentive during appraisal
- Repair and Defective Reports
- Ensuring exceptional customer service for repair, defective and spare part clients
- Sending repair reports and products on weekly basis and ensuring quality check
- Individually handling client complaints and queries on mail and website
- Significant Highlights
- Signing Authority for All Delhi NCR Stores –Melorra
- Given responsibility of acting as a manager of the month of the store several times in absence of the Store Manager or Retail Manager
- Been amongst top sellers consistently from the time of joining organization PAN India
- Received a watch as an incentive for immense growth in sale of watches PAN India
- Successfully handled Inventory Audit for all brands (Internal and External)
- Experience in managing & executing various promotional events for brand to escalate business
- Assisting in supply chain to maintain optimum levels to increase product category sell thru
Education
PGDM - Retail & Marketing
Jagan Institute of Management Studies
B.com - undefined
DAV College, Panjab University
XIIth - undefined
Shishu Niketan School
Xth - undefined
St. Stephens School
Skills
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Timeline
Store Manager
OMA LIVING
11.2022 - Current
Store Manager
Melorra – Indian Jewelry Brand
10.2020 - 10.2022
Senior Sales Associate
Jimmy Choo, Reliance Brands Ltd
10.2019 - 03.2020
Senior Sales Associate
VERSACE, Infinite Luxury Brands Pvt Ltd
12.2017 - 10.2019
Senior Sales Associate
Salvatore Ferragamo
PGDM - Retail & Marketing
Jagan Institute of Management Studies
B.com - undefined
DAV College, Panjab University
XIIth - undefined
Shishu Niketan School
Xth - undefined
St. Stephens School
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