Banking operations and sales expert with skills in identifying business opportunities. managing finance operations & streaming processes related to operation work, strong capabilities in preparing monthly, weekly and daily reports with regard productivity, quality timeliness and areas of improvement
Hi, I’m
Nikhila Kumar Das
Summary
Overview
14
years of professional experience
Work History
ICICI Bank Ltd
Asset Manager
06.2016 - Current
Job overview
- Process credit card applications for new customers, setting credit limits and terms of service according to customer credit and background
- Review invoices both paid and outstanding and record them for future reference
- Investigate customer spending trends to ensure security and catch possible signs of fraud or loss of card
- Visit local stores and businesses to convince them to use our services for their credit card transactions
- Assist customers in signing up for a paperless account, having invoices sent through email and paid online whenever possible
- Perform sales calls to potential credit card customers, encouraging them to sign up for our services.
- Processed Credit Applications and Develop Loan Proposals.
- Processed Loan closings with customers.
- Explained and discuss loan specifications, requirements and communicate loan account expectational.
- Developed business relationship with local merchants and business owners.
- Handled multi-phone lines.
- Sold Credit line, Health and Disability and Auto Insurance.
- Responsible for paying monthly bills and ordering Office supplies.
- Responsible for corporate and consumer sales and account management.
- Trained new insurance sales representatives as they were hired by the company.
- Maintained the highest closing average in the entire firm for two years straight.
- Sold primarily corporate clients on new group life and group health insurance programs.
- Maintained a regular follow-up schedule with each active client and offered training for client employees.
- Received life insurance sales certification on first test.
- Built an active database of over 50 regular life insurance clients.
- Assisted in developing marketing material for group presentations.
- Improved client satisfaction by providing tailored investment advice and personalized portfolio management services.
Maruti Enterprises Pvt. Ltd.
Sales Officer
04.2011 - 05.2016
Job overview
- Exerting my energy to diligently keep providing great customer service and finance consultant habits from previous opportunities.
- Filing and completing all paperwork through Microsoft office and company program.
- Concluding all essential training, and education to meet SunTrust guidelines and teller training.
- Basing on camp-needs meeting the framework, depositing account needs, savings needs, day to day transacting needs, store engagement.
- Advance base camp-needs meeting framework, consumer lending needs, outbound calling, service to solutions, complete any wbts, activities, or observations.
- Increasing new bank relationships within the local community by executing quarterly promotions.
Education
Utkal University, ODISHA
Bachelor of Arts
06-1997
University Overview
C.H.S.E, ODISHA
Associate of Arts
06-1993
University Overview
B.S.E, ODISHAMARSHAGHAI ,KENDRAPARA,ODISHA
06-1990
University Overview
Skills
- Management Skills
- Branch Operations
- KYC & Compliance
- Customer Service
- Leadership
- MS Office
- Problem Solving
- Growth hacking
- E-mail marketing
- Critical Thinking
Languages
English
Hindi
Odia
Personal Information
Personal Information
- Father's Name: Late Niranjan Das
- Date of Birth: 12/05/1973
- Nationality: Indian
- Marital Status: Married
Timeline
Asset Manager
ICICI Bank Ltd
06.2016 - Current
Sales Officer
Maruti Enterprises Pvt. Ltd.
04.2011 - 05.2016
Utkal University, ODISHA
Bachelor of Arts
C.H.S.E, ODISHA
Associate of Arts
B.S.E, ODISHA
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