Nikhil D Panchal
International Sales Specialist
Ahmedabad,Gujarat
Summary
Expert Solar Sales Specialist with strong understanding of acceptable energy standards for lowering resource use and costs. Skilled in delivering creative and unique solutions to help companies increase efficiency while reducing energy consumption. Operates equipment and tools to promote product line.
Overview
11
11
years of professional experience
2
2
Languages
Work History
International Sales Representative
Australian Premium Solar
Ahmedabad
2023.03 - Current
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
- Established strong relationships with property owners to boost referrals and customer satisfaction.
- Developed efficient installation techniques to decrease labor time.
Sales Manager
Green Solar Energy Pvt Ltd
Ahmedabad
2019.08 - 2022.12
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Mentored new sales team to surpass goals in alignment with brand standards.
- Completed daily cold calling and outreach to build sales pipeline.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Built relationships with customers using strong persuasion and active listening skills.
- Completed daily and weekly sales reporting using assigned tools.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Resolved concerns with products or services to help with retention and drive sales.
- Responded to average of Number calls on behavior helpline during each shift.
- Assisted customers by answering questions and responding to inquiries.
- Logged call information and solutions provided into internal database.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Collaborated with marketing department personnel to optimize strategic initiatives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Sales Manager
VirtualShield Solutions
Mumbai
2016.01 - 2019.06
- Attending sales queries - Online Support - AMC sales/Fresh sales/Recurring Sales.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Technical Support and Customer Relations Executive
Intellvisions Software Ltd
Mumbai
2013.06 - 2015.12
- Axis bank central monitoring system of 91 sites which included CCTV surveillance and Security alarm panel.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Yes Bank Bank Ltd Central monitoring system of 202 sites which included CCTV surveillance a tailored intrusion alarm system.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Established performance and service goals and held associates accountable for individual performance.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Logged call information and solutions provided into internal database.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Project Engineer
Dynamic Security Solutions
Mumbai
2012.05 - 2013.06
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Reviewed progress controls for project quality assurance.
- Recommended process improvements to reduce unnecessary waste.
- Delivered regular compliance reports to drive process improvement and corrective measures.
- Recommended improvements for design, construction means and materials based on field or changing conditions.
- Maintained records for each project and engineering discipline.
- Educated customers on effective use of security systems.
- Explained how to properly use security systems so that customers were knowledgeable.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Tested all newly installed fire alarms.
- Demonstrated features and functionality of alarm systems to customers.
- Read and understood product manuals and blueprints.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
Education
Diploma - Industrial Electronics Engineering
Shreeram Polytechnic
S.S.C - undefined
Skills
Team Management
undefinedAccomplishments
- INSTALLATION & COMMISSION DETAILS: Project Delivery: - Installation and commissioning of new projects - Co-ordination with engineers - Log of dispatch and bill submission - Remote support to engineers when required - Project Handover at Client Satisfaction Co-ordination with clients: - Interaction with concerned person to solve their technical issues
- Call logging for system breakdown
- Arrangement of traveling, stay and material for engineers when on outside breakdown calls
- 5
- Currently working with Green Solar Energy as Marketing Manager since April 2017 till date
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
International Sales Representative
Australian Premium Solar
2023.03 - Current
Sales Manager
Green Solar Energy Pvt Ltd
2019.08 - 2022.12
Sales Manager
VirtualShield Solutions
2016.01 - 2019.06
Technical Support and Customer Relations Executive
Intellvisions Software Ltd
2013.06 - 2015.12
Project Engineer
Dynamic Security Solutions
2012.05 - 2013.06
Diploma - Industrial Electronics Engineering
Shreeram Polytechnic
S.S.C - undefined
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