Nikhilesh Badoniya
Assistant Department Manager
Amravati
Summary
Seasoned Manager with 9 years of extensive retail and management experience. Efficient and industrious individual dedicated to optimizing customer satisfaction. Recognized for commitment to reversing any downward trends with training programs and team support.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Department Manager
Infiniti Retail Ltd
Nagpur
05.2022 - Current
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Route Trainer
Inlead Electronics Pvt Ltd
AMRAVATI
02.2021 - 05.2022
- Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
- Supervised and monitored promoters' behavior and improve .
- Kept updated with developments in subject area selling skill and technical knowledge.
Manager
Reyansh Impex (Vivo Distributor)
Budhana
06.2020 - 02.2021
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Handling the Inventory.
- Controlled costs to keep business operating within budget and increase profits.
Customer Services Officer
Axis Bank Ltd
Nagpur
05.2019 - 06.2020
- Developed working relationships with internal and external customers while assisting with account management duties.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- maintain relationship with customer and generate the business.
Team Leader, Sales Operations
Vivo India
Buldhana
05.2017 - 04.2020
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
Officer
Avenue Super Mart Ltd (D-mart)
AMRAVATI
12.2012 - 05.2015
- maintain the Floor and Handling the inventory.
- offer Updating in System in SAP
Education
MBA - Marketing And HR Management
Sant Gadge Baba Amravati University
Amravati 06.2015 - 03.2017
Master of Commerce - Finance And Marketing
Sant Gadage Baba Amravati University
Amravati 04.2013 - 03.2015
Bachelor of Commerce - Commerce
Sant GadageBaba Amravati University
Amravati 06.2010 - 03.2013
Skills
Staff Management
undefinedTimeline
Assistant Department Manager
Infiniti Retail Ltd
05.2022 - Current
Route Trainer
Inlead Electronics Pvt Ltd
02.2021 - 05.2022
Manager
Reyansh Impex (Vivo Distributor)
06.2020 - 02.2021
Customer Services Officer
Axis Bank Ltd
05.2019 - 06.2020
Team Leader, Sales Operations
Vivo India
05.2017 - 04.2020
MBA - Marketing And HR Management
Sant Gadge Baba Amravati University
06.2015 - 03.2017
Master of Commerce - Finance And Marketing
Sant Gadage Baba Amravati University
04.2013 - 03.2015
Officer
Avenue Super Mart Ltd (D-mart)
12.2012 - 05.2015
Bachelor of Commerce - Commerce
Sant GadageBaba Amravati University
06.2010 - 03.2013
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