Nikhil.k Cowshik
Chennai
Summary
Efficient Cloud Engineer with 4 years of experience assembling cloud infrastructure. Utilizes strong managerial skills by negotiating with vendors and coordinating tasks with other IT team members. Implements best practices to create cloud functions, applications and databases. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cloud Infrastructure Team Lead
Accenture
CHENNAI
12.2021 - Current
- Addressing and resolving performance bottlenecks and ensuring maximum network uptime
- Suggesting improvements in the operations and processes to make the system foolproof
- Troubleshoot on problems related to AD & exchange and backup
- Team Management
- Leading, mentoring & monitoring the performance of the team to ensure efficiency in process operations & meeting of individual & group targets
- Creating & sustaining a dynamic environment that fosters development opportunities & motivates high performance amongst team members
- Handling Escalation calls with clients and making sure a solution is provided within agreed time
- Having regular meetings with clients for letting them know about the current status of the projects and pro-actively giving ideas for betterment
- Solutioning AssocManager
- Worked closely with project stakeholders to establish Cloud migration roadmaps and priorities
- Establish detailed Cloud migration project plans and execute against them
- Direct the implementation and configuration of migration tools from demo and pilot efforts to full-scale enterprise level phased migrations
- Lead identification of risks, actions, and issues through proactive communication and collaboration with stakeholders and various teams
- Develop the strategy and approach (leveraging the 6R methodology) to migrate / modernize a client’s legacy estate as they progress with their journey to cloud
- Act as an SME within the domain of application migration & modernization
- Developed and implemented processes for monitoring cloud infrastructure performance.
- Managed team of engineers responsible for building, maintaining and troubleshooting cloud infrastructure.
- Identified potential problems with the cloud environment and proposed solutions to improve reliability.
- Coordinated with other teams to ensure that all components of the cloud architecture were functioning properly.
- Provided technical guidance and support to team members on various projects related to cloud infrastructure.
- Led project planning sessions to ensure successful deployment of new applications in the cloud environment.
- Created detailed documentation on best practices for deploying and managing cloud-based services.
- Conducted regular reviews of system logs to identify any issues or security risks associated with the cloud infrastructure.
- Monitored service level agreements to ensure compliance with customer requirements.
- Worked closely with vendors to evaluate new technologies and products that could enhance the organization's cloud capabilities.
- Implemented automation scripts for routine tasks such as patching, backups, user provisioning in order to reduce manual effort and increase efficiency.
- Designed cost effective strategies for scaling up existing applications in order to meet changing business needs without compromising availability or performance of the system.
- Configured network devices such as firewalls, routers, switches according to organizational policies and procedures related to security and access control measures in a multi-cloud environment.
- Collaborated with stakeholders across departments including DevOps, Security and Compliance teams in order optimize our overall Cloud Infrastructure strategy.
Team Leader Manager
Mphasis
CHENNAI
09.2010 - 09.2021
- Assigned and monitored daily tasks for team members.
- Provided guidance, coaching, and feedback to team members.
- Organized team meetings to discuss progress and challenges.
- Developed strategies to increase productivity and efficiency of the team.
- Implemented new processes and procedures as needed.
- Created and maintained a positive work environment for employees.
- Maintained records of employee performance reviews.
- Resolved conflicts between team members in a timely manner.
- Ensured compliance with company policies and regulations.
- Recruited, trained, and supervised new staff members.
- Conducted regular performance appraisals for all team members.
- Analyzed data trends to identify opportunities for improvement.
- Collaborated with other departments to ensure smooth operations.
- Ensured that deadlines were met by setting realistic goals.
- Identified areas where teams could improve their skillset.
- Developed strategies to motivate employees in achieving goals.
- Provided technical assistance when needed.
- Monitored customer service standards across the organization.
- Promoted a culture of collaboration within the team.
- Oversaw daily workloads and workflow for smooth operations.
- Motivated team members to consistently achieve or exceed performance expectations.
- Delegated work assignments and prioritized tasks.
- Conducted root causes analysis to develop corrective action plans.
- Analyzed business performance data to identify areas of strength and improve areas of weakness.
- Initiated training sessions and coached employees to develop effective staff.
IT Analyst-IT frastructureandSupport
FLSmidth India Pvt. Ltd
Chennai
09.2007 - 09.2010
- Key Accountabilities:
- Handling Incident management , change management using Remedy 7.0
- Monitoring application server and exchange servers health using IBM Tivoli Monitoring tool and BMC monitoring tool
- Handling users requests for file server access and creating users in AD
- Handling Backup and restore cases using HP Data Protect view
- Scheduling new backup jobs and maintaining the records of the same
- Perform restoration of User folders and files depending upon the users request
- Check for any issues in the daily backups and try to resolve the issue at the earliest
- Perform restoration of mailbox stores from the backup
- Designing the Recovery disaster plan for backup
- Planning and implementing fixes / Patches
Education
Diploma in Information technology -
Nettur Technical Training Foundation, Bangalore
01.2004
Skills
- Cloud Computing
- Disaster Recovery Planning
- Incident Response
- Troubleshooting
- Technology Support
- Business Continuity
- Roadmap Planning and Prioritization
- Virtual and Cloud Technologies
- Technical Documentation and Reporting
- Infrastructure Development
Certification
- AZ-900 (Azure Fundamentals), 12/01/20
- AZ-104 (Azure Administration), 02/01/21
- Az-204 (Azure developing solutions), 02/01/22
- Google Cloud Digital Leader 8/09/2023
Personal Information
Date of Birth: 02/24/84
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cloud Infrastructure Team Lead
Accenture
12.2021 - Current
Team Leader Manager
Mphasis
09.2010 - 09.2021
IT Analyst-IT frastructureandSupport
FLSmidth India Pvt. Ltd
09.2007 - 09.2010
Diploma in Information technology -
Nettur Technical Training Foundation, Bangalore
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