
Banking professional with 3+ years of experience in fraud operations, credit card chargebacks, reconciliation, and customer service within the financial services industry. Enterprising leader & planner with a strong record of contributions in streamlining operations, heightening productivity, systems & procedures. Experience across Banking Operations, Reconciliation Analysis, and Insurance claims processing. Handled end-to-end banking processes including GL and Suspense accounts Skilled in bank, account, and intercompany reconciliations Managed cash, accounts receivable and payable reconciliations end-to-end Identified and resolved discrepancies ensuring accurate financial reporting Conducted monthly, quarterly, and annual reconciliations of bank, GL, and intercompany accounts. Supported month-end and year-end closing activities and financial reporting. Used reconciliation tools to improve accuracy and process efficiency Strong ability to analyze financial statements, trends, and discrepancies Involved in operational improvements and adoption of new technology initiatives. Worked in fast-paced banking environments handling multiple business verticals and end-to-end transactions. Fraud Operations Analyst with experience in end-to-end dispute resolution, fraud investigation, and compliance with Visa and Mastercard regulations. Skilled in analyzing transaction patterns, identifying discrepancies, and resolving high-ageing, time-sensitive cases while maintaining SLA and quality standards. Experienced in Synergy projects involving merchant call listening to identify dispute root causes and validation through automated tools. Strong background in bank and general ledger reconciliations with a focus on accurate financial reporting and variance resolution.