Nikhil Pratap Singh

Strategic Leadership: Driving vision, mission, and long-term planning to ensure sustainable growth and social impact.

Growing the Organization: Implementing strategies to scale operations, increase outreach, and enhance measurable outcomes.

Policy Advocacy: Collaborating with government departments to introduce and implement policies that drive social welfare initiatives.

Stakeholder Representation: Balancing diverse interests and fostering collaboration across stakeholders and partners.

Operational Excellence: Supervising policies, senior management, and organizational effectiveness to deliver sustainable results.

Project Leadership: Currently leading and managing multiple high-impact projects ranging from ₹10 Cr to ₹100 Cr+, ensuring timely execution, compliance, and measurable social outcomes.

Co-founded Bark Street, a pioneering concept-based pet-friendly café, community hub, and retreat.

Successfully launched and validated the business model within just 6 months, demonstrating strong product-market fit.

Curated and executed 100+ community-driven events, fostering a loyal and engaged customer base that grew to 15,000+ members.

Achieved a 150% Year-on-Year growth in community engagement through targeted outreach, experiential marketing, and consistent brand storytelling.

Scaled the outlet to ₹1 Cr+ in annual revenue from a single store, demonstrating high unit-level profitability and operational efficiency.

Secured widespread media visibility across regional and national platforms, including prominent features in the Times of India and other reputed publications.

Honored with the Uttar Pradesh Innovation Leadership Award, recognizing our disruptive concept and excellence in experiential hospitality.

Spearheaded customer acquisition efforts, successfully onboarding 1,000+ merchants onto Zomato’s tech platform, leading to a significant expansion of the company’s footprint across key regions.

Drove monthly business generation exceeding ₹1 Cr from assigned clients by strategically upselling digital solutions and optimizing merchant engagement.

Led implementation of data-driven, consultative sales strategies, effectively capturing client requirements and customizing tech-driven solutions to boost adoption and satisfaction.

Forged 100+ high-value partnerships with restaurants and food chains by collaborating with cross-functional teams to manage complex and high-impact sales opportunities.

Played a key role in Zomato's digital transformation, facilitating the rollout and market penetration of the DIY onboarding tool across critical geographies.

Formulated and executed market-specific growth plans—notably for Chandni Chowk—resulting in accelerated adoption, improved merchant retention, and increased revenue contribution from the region.

Founded and scaled a high-performing franchise business, leveraging integrated tech-driven solutions across operations, sales, and marketing to achieve 100%+ of annual sales targets in 2019.

Implemented a robust CRM ecosystem, streamlining customer engagement, automating follow-ups, and significantly enhancing customer retention and lifetime value.

Engineered and executed performance-driven digital marketing strategies, utilizing SEO, SEM, and data analytics, resulting in a measurable increase in brand visibility, lead generation, and conversion rates.

Adopted end-to-end automation tools for sales reporting, inventory, and customer service, improving operational efficiency and enabling consistent, scalable growth.

Built a strong digital presence and loyal customer base, setting the foundation for sustained profitability and potential multi-unit expansion.

Led client acquisition and revenue growth for DocOn’s healthcare tech solutions, successfully onboarding a large portfolio of clinics and medical practitioners, and driving substantial business expansion in a competitive market.

Delivered high-impact product demonstrations and consultative presentations, effectively translating complex tech offerings into clear, value-driven solutions tailored to the operational needs of healthcare providers.

Collaborated closely with product and tech teams to relay actionable customer insights, resulting in refined feature enhancements and improved user adoption.

Recognized as the Top Sales Performer within just 3 months of joining—awarded ‘Best Sales Executive’ for consistently exceeding targets and demonstrating exceptional client relationship skills.

Played a key role in expanding market presence across assigned territories, contributing significantly to DocOn’s early-stage growth trajectory in the healthcare SaaS space.

Spearheaded end-to-end onboarding of new clients, ensuring seamless integration onto the platform and delivering a high-touch experience that fostered long-term partnerships.

Actively contributed to high-level strategic decision-making, working closely with leadership to shape business direction, optimize growth opportunities, and refine go-to-market strategies.

Played a key role in investor relations, participating in pitch preparations and high-stakes meetings, where I contributed to narrative development, data storytelling, and business modeling, helping secure interest and alignment from potential investors.