Work History
Overview
Education
Timeline
CustomerServiceRepresentative

NIKHITA M.K

BUSINESS ANALYST
UK

Work History

TRAINEE INTERN

BRIGHT NETWORKS
  • Managed scheduling logistics for multiple concurrent training sessions while maintaining flexibility for individual needs.
  • Tracked trainee performance data, utilizing insights to inform future curriculum improvements.
  • Facilitated practical application of newly acquired skills through real-world scenarios and role-playing exercises.
  • Increased trainee retention rate by conducting regular check-ins and providing constructive feedback.
  • Monitored children's activities to verify safety and wellbeing.
  • Facilitated practical application of newly acquired skills through real world scenarios and role playing exercise.
  • Provided reporting for forecast analysis and ad hoc reporting in support of decision making.
  • Maintained database systems to track and analyze operational data.
  • Collected, arranged and input information into the database system.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Analyzed problems and worked with teams to develop solutions.
  • Completed research, compiled data, updated spread sheets and produced timely reports.
  • Sorted and organized files, spreadsheets and reports.
  • Participated in professional development opportunities to enhance skill set contributing to overall intern growth and potential future employment prospects.

Nursery Assistant

SKAT LIMITED, CAMBRIDGE,
05.2021 - Current
  • Assisted in evaluating each child''s progress regularly through observations and assessment tools to ensure optimal growth.
  • Enhanced children''s development by implementing age-appropriate educational activities and playtime.
  • Actively supervised outdoor playtime to ensure safety while encouraging physical activity and cooperative play among peers.
  • Participated in ongoing professional development workshops to stay current on best practices in early childhood education
  • Maintained detailed records of each child's progress, behavior patterns, health issues or concerns for parent teacher conference.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Use positive reinforcement techniques to promote patience and other good behaviors in children.
  • Created and implemented activities to promote language development.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Enhanced children development by implementing age appropriate educational activities and play time.

QA Engineer

NETDOX PRIVATE HEALTH LIMITED
08.2020 - 12.2020
  • Elevated code quality through active participation in code reviews, offering constructive feedback for improvements where necessary.
  • Boosted product performance with rigorous load and stress testing, optimizing system resources under heavy workloads.
  • Promoted a culture of continuous improvement by regularly reviewing and refining QA processes, tools, and methodologies.
  • Improved team efficiency with streamlined test processes, resulting in faster release cycles.
  • Contributed to successful product launches through meticulous end-to-end testing of applications.
  • Partnered with senior management to analyze issues and find appropriate solutions.
  • Developed and maintained defect databases for known issues.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Developed traceability documentation to aid in investigating faults and defects.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Directed successful bug free launch of mobile app and sales portal, whilst increasing 10% customers.
  • Tested mobile application, designed specifically for appointments through employing Browser stock.

Quality Assurance Tester

SYGINA DATA SYSTEMS PVT LTD
10.2018 - 07.2020
  • Maintained detailed documentation throughout the testing process for easy reference during future projects.
  • Enhanced product reliability with rigorous regression, performance, and stress testing.
  • Optimized testing processes by providing actionable feedback on product functionality and usability.
  • Increased efficiency of the QA process by introducing relevant tools for automation, reporting, and collaboration.
  • Elevated code quality through active participation in code reviews, offering constructive feedback for improvements where necessary.
  • Promoted a culture of continuous improvement by regularly reviewing and refining QA processes, tools and methodologies.
  • Improved team efficiency with streamlined test processes, resulting in faster release cycles.
  • Facilitated smooth application migrations through comprehensive regression testing of existing functionality after updates or enhancements.
  • Supported continuous integration efforts with timely execution of automated test suites, ensuring rapid feedback to developers.
  • Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
  • Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end user experience.
  • Gather data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Contributed to root cause analysis to determine core reasons for failures and errors.

ASSISTANCE TESTER

VANSH INFOTECH PVT LTD
03.2018 - 09.2018
  • Streamlined testing procedures by implementing automation tools, increasing efficiency in the testing process.
  • Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
  • Performed regression tests after bug fixes to validate that no new issues were introduced during the resolution process.
  • Assisted in improving team productivity by mentoring junior testers and sharing expertise on advanced testing techniques.

Overview

6
6
years of professional experience

Education

Master of Science - INTERNATIONAL BUSINESS

ANGILA RUSKIN UNIVERSITY
CAMBRIDGE, UK
04.2001 -

Bachelor of Science - ENGINEERING INFORMATION SCIENCE

B.N.M. School of TECHNOLOGY
BANGALORE, INDIA
04.2001 -

Timeline

Nursery Assistant

SKAT LIMITED, CAMBRIDGE,
05.2021 - Current

QA Engineer

NETDOX PRIVATE HEALTH LIMITED
08.2020 - 12.2020

Quality Assurance Tester

SYGINA DATA SYSTEMS PVT LTD
10.2018 - 07.2020

ASSISTANCE TESTER

VANSH INFOTECH PVT LTD
03.2018 - 09.2018

Master of Science - INTERNATIONAL BUSINESS

ANGILA RUSKIN UNIVERSITY
04.2001 -

Bachelor of Science - ENGINEERING INFORMATION SCIENCE

B.N.M. School of TECHNOLOGY
04.2001 -

TRAINEE INTERN

BRIGHT NETWORKS
NIKHITA M.KBUSINESS ANALYST