Nikhith M K

Overview:

Led the supply chain analytics at Amazon India Fresh.

Key projects and deliverables.

• Owned and built several reports and QuickSight dashboards to report key business metrics, thereby leading to high visibility of KPIs to leadership.
• Provided support and led analytics projects across fresh produce to track key metrics in one of the world's most complex supply chain networks.

• Demand forecasting and automation

Partnered with PMs and engineering teams on the new forecasting model for the grocery and fresh business.

The project contributed in improving forecast accuracy by 3% and reduced manual forecast generation and overrides by > 10% YOY.

• Vendor buying automation

Collaborated with product managers and tech in optimizing fresh automated buying systems -An Amazon system that cuts purchase orders automatically to vendors based on various inputs.

This resulted in improving adherence from vendors , reducing manual dependency of instock team and increased inventory accuracy by > 8% YOY.

• Transshipment automation

Partnered with PMs and tech to implement and optimize a solution for an automated transshipment quantity calculation mechanism from the hub to warehouses, ready for customer outbound.

Contributed ideas, execution, and analytics framework to a multi-transshipment model and cross-dock project.

• LPC & warehouse operations tech &product

Partnered with PMs and FC teams on the implementation of several associate and FC tools, and drove analytics to track impact and other key goals of the business.

Owned, built, and automated several business reports to track key performance metrics related to ASIN transformation, stowing, and picking, which resulted in increased order fulfillment by 7%.

• Fresh produce and perishables quality.

Supported on an ML model project that detects defective produce quality items, thereby enabling high-quality produce item availability for Amazon customers. Collaborated with Fresh quality teams and implemented process improvements through data to reduce customer concession by 2%.

• Sourcing and farmer engagement.

Supported PMs and engineering teams on the Kisan app, a farmer engagement program for sourcing high-quality produce items directly from farmers.

• Worked as a support associate for Apple customers/products as per SLA and business requirements

• Carried out onboarding of new tenants
• Responsible for Tenant issue tickets, collection of utility bills and periodic house inspection in the assigned area
• Complete ownership of new Nestaway house onboarding and offboarding in the assigned area by coordinating with sales, vendor, customer service and tech team

• Trained on python, SQL, Java