NIKHL KUMAR SINDHI
HYDERABAD
Summary
Driven Data Analyst with a proven track record at RSOFT SYSTEMS AND SERVICES PVT LTD, where I leveraged SQL and Python to automate processes, reducing manual work significantly. Excelled in creating impactful Power BI reports, enhancing business decisions with data insights. Demonstrates strong leadership and strategic thinking, ensuring client satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Data Analyst
RSOFT SYSTEMS AND SERVICES PVT LTD
HYDERABAD
05.2022 - 11.2024
• Developed a Stored Procedure in MS-SQL Server to automate customer payments, resulting in a significant reduction of manual work by 16 hours a day.
• Extensively worked on the automation of few reports on daily basis involving DB alert mechanism in MS-SQL server
• Automated BAU reports in python by removing manual work of refreshing excel files
• Responsible for producing business reports using Power BI and advanced Excel to make decisions that improve business development performance with data insight.
• Supporting our clients’ global operations by building KPI dashboards, ad-hoc data pulls, and business reviews.
• Using Business Intelligence Analysis to work with retail and supply chain data to create end-to-end user-focused Power BI reports and analytics.
• Handling a large amount of structured and unstructured data from various data sources.
Customer Service Representative
Tata Sky Ltd
HYDERABAD
03.2014 - 03.2015
- Developed customer service scripts that improved customer service representatives' ability to handle customer inquiries
- Maintained customer records and created detailed reports for management
- Advised customers on product features and functionality, resulting in a increase in product purchases
- Collaborated with other departments to ensure customer satisfaction
Education
Master of Science - Information Security & Digital Forensics
University Of East London
East London01-2021
Bachelor of Science -
Osmania University
Hyderabad06-2018
Skills
- Data Analyst & Data Analytics
- Microsoft Power BI
- SQL
- Python
- Microsoft 365
- GitHub
- Business decision-making
- Communication
- Strategic and logical thinking
- Leadership
Languages
Hindi
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Affiliations
- Participated in Swachh Bharat Abhiyan in Jan 2018, a nationwide campaign initiated by the Government of India to achieve a cleaner and healthier environment. Promoting proper disposal and recycling of waste,Educating citizens on the importance of cleanliness and hygiene and Ensuring cleanliness in schools, offices, streets, and other public areas.
- Participated in Tree plantation drives in Jan 2018, often led by schools, colleges, government agencies, and corporations as Corporate Social Responsibility initiatives, focus on planting saplings in degraded areas, parks, or community spaces. These efforts help combat global warming by capturing greenhouse gases and support global afforestation and reforestation.
Timeline
Data Analyst
RSOFT SYSTEMS AND SERVICES PVT LTD
05.2022 - 11.2024
Customer Service Representative
Tata Sky Ltd
03.2014 - 03.2015
Master of Science - Information Security & Digital Forensics
University Of East London
Bachelor of Science -
Osmania University
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