Nikita Jabi
EA
Mumbai
Overview
12
12
years of professional experience
Work History
Executive Assistant
Axis Bank
Worli
09.2020 - Current
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Executive Assistant
IIFL
Andheri
07.2016 - 09.2020
Branch Teller
Kotak Mahindra Bank
Worli
04.2012 - 06.2016
- Provided exceptional customer service, resolving account issues promptly and professionally.
- Developed strong rapport with customers, establishing trust and enhancing their banking experience.
- Acted as a backup vault teller when necessary, proving my reliability and versatility within the branch team.
- Handled foreign currency exchange transactions accurately, assisting customers with their international travel needs.
Education
Graduate -
Rizvi College of Arts , Commerce & Sciene
Bandra06.2015
Skills
Customer Service
Travel administration
Technical Support
Quality Control
Business Administration
Administrative Support
Office Management
Scheduling
Mail Management
Meeting planning
Timeline
Executive Assistant
Axis Bank
09.2020 - Current
Executive Assistant
IIFL
07.2016 - 09.2020
Branch Teller
Kotak Mahindra Bank
04.2012 - 06.2016
Graduate -
Rizvi College of Arts , Commerce & Sciene