Nikita Savita

• Updated quality control standards, methods, and procedures to meet compliance requirements.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Collected and analyzed [Type] material samples to evaluate quality, providing feedback, and interpretation to production management or staff.
• Used [Software] to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
• Tracked quality issues with external customers, suppliers, and internal plant operations.
• Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
• Implemented new quality assurance and customer service standards.
• Managed time efficiently in order to complete all tasks within deadlines.
• Gained strong leadership skills by managing projects from start to finish.
• Worked flexible hours across night, weekend, and holiday shifts.

Developed processes to save on costs and prevent losses.

• Enhanced regional branch performance by implementing proven management processes to increase revenue.
• Traveled to over 23 locations to manage each store and perform reviews of individual managers and employees.
• Spearheaded operational procedures and processes to improve efficiency and optimize operations.
• Negotiated contracts and agreements to optimize cost savings and efficiency.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Maintained friendly and professional customer interactions.
• Trained employees on proper procedures and strategies to improve productivity.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Performed monthly compliance checks.
• Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Completed daily Bank Secrecy Act reports.
• Submitted loan applications to underwriter for verification and recommendation.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.

• Solved problems timely and effectively, ensuring customer satisfaction.
• Assisted operations manager with planning of routine operations and special projects.
• Provided administrative support with accurate document preparation and data entry.
• Contributed to development of operational procedures to improve efficiency and accuracy.
• Prepared and delivered operational performance reports to inform management.
• Collaborated with other departments to foster smooth operation of daily processes.
• Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.

• Developed recruiting strategies to identify qualified candidates and build network.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Verified applicant references and employment details.
• Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Collaborated with managers to identify and address employee relations issues.
• Assisted with writing job postings and job descriptions for boards.
• Created and delivered HR training sessions to staff, managers and executives.