Summary
Overview
Work History
Skills
Linguistic Ability
Current Location
Academic Statistics
Personal Information
Disclaimer
Hobbies and Interests
Timeline
Generic
Umesh Patkar

Umesh Patkar

Mumbai

Summary

To work for an I.T based organization that will allow me to enhance my professional skills in a dynamic and stable work environment and utilize them efficiently in the I.T. Industry to the best of my efforts.

Highly educated Senior System Engineer with expertise leading dedicated team in Banking Payment system. Offering over 13 years' expertise troubleshooting software issues for large clients and managing Payment Application support.

Overview

13
13
years of professional experience

Work History

Senior System Engineer

Wipro LTD
MUMBAI
10.2019 - 06.2024
  • Responsible for resolving issues regarding the RTGS/NEFT modules
  • Taking ownership of technical issues, and working with Development group to resolve more advanced issues when necessary
  • Taking up to date activities of SFMS NEFT-RTGS servers
  • Monitoring and troubleshooting the RTGS & NEFT issues
  • Co-ordinate with IDRBT (RBI) for the issues in SFMS servers
  • Up gradation SFMS version as per IDRBT/RBI requirement
  • Doing UAT for SFMS NEFT-RTGS modules
  • Patches deployment as per IDRBT
  • Prepare daily updated task list with count and server details
  • Using the IBM Web sphere MQ for backup and restore the messages in UAT
  • Creating SOP and Project Related documents
  • Good knowledge on Unix (HP,AIX), IBM tool in (Banking Domain)
  • Monitoring the Queues and channel alert system
  • Involved in writing SQL queries to generate financial reports as per client request as a part of Production team
  • Involving IBM Cluster setup for NEFT and RTGS applications
  • Involving SFMS Tech fresh patch released in phase manner
  • Involving database upgradation from 12C to 19C in production as well DR setups with help of SYSDBA and windows team
  • Involving windows upgradation from 2012 to 2019in production as well DR setups with help of windows team
  • Active Involvement in conducting DR drill for SFMS-NEFT and RTGS applications end to end activity from switchover to switchback
  • Preparing DR drill reports and share to higher management with proper details
  • Involving windows upgradation from 2012 to 2019in production as well DR setups with help of windows team
  • Involving windows upgradation from 2012 to 2019in production as well DR setups with help of windows team
  • Coordinating with monitoring team for new requirement in monitoring tool and for reviewing threshold values against given KPI's
  • Coordinating with monitoring team for new requirement in monitoring tool and for reviewing threshold values against given KPI's
  • Analyze complex problems and identify the root cause and implement solutions
  • Provide suggestion & workaround for critical issue
  • Effective monitoring of Live schema sizes, Table space sizes, Database size, Oracle Table data counts to ensure the database environment is stable and capable of meeting ongoing Business needs
  • Configuration of database, assigning rights to database users, creating & fine-tuning database objects, backup & recoveries and log management.

Senior Associate

Vara United Private Limited
04.2018 - 09.2019
  • Responsible for resolving issues regarding the RTGS/NEFT modules
  • Taking ownership of technical issues, and working with Development group to resolve more advanced issues when necessary
  • Taking up to date activities of SFMS NEFT-RTGS servers
  • Monitoring and troubleshooting the RTGS & NEFT issues
  • Co-ordinate with IDRBT (RBI) for the issues in SFMS servers
  • Up gradation SFMS version as per IDRBT/RBI requirement
  • Doing UAT for SFMS NEFT-RTGS modules
  • Patches deployment as per IDRBT
  • Prepare daily updated task list with count and server details
  • Using the IBM Web sphere MQ for backup and restore the messages in UAT
  • Creating SOP and Project Related documents
  • Good knowledge on Unix (HP,AIX), IBM tool in (Banking Domain)
  • Monitoring the Queues and channel alert system
  • Involved in writing SQL queries to generate financial reports as per client request as a part of Production team
  • Analyze complex problems and identify the root cause and implement solutions
  • Provide suggestion & workaround for critical issue
  • Effective monitoring of Live schema sizes, Table space sizes, Database size, Oracle Table data counts to ensure the database environment is stable and capable of meeting ongoing Business needs
  • Configuration of database, assigning rights to database users, creating & fine-tuning database objects, backup & recoveries and log management.

Production Support

C-Edge Technologies Ltd.
03.2014 - 03.2018
  • Customization, Enhancement, and Implementation of Core Banking Solution - B@NCS-24 in State Bank of India and all associates of State Bank of India System Analyst
  • Responsible for resolving issues regarding the RTGS/NEFT modules
  • Taking ownership of technical issues, and working with Development group to resolve more advanced issues when necessary
  • Resolving the SMS Banking Issues
  • Monitoring and troubleshooting the RTGS & NEFT issues
  • Co-ordinate with IDRBT (RBI) for the issues in SFMS servers
  • Up gradation SFMS version as per IDRBT/RBI requirement
  • Doing STP testing for SFMS for NEFT/RTGS modules
  • Doing testing regarding SFMS version 5.5.5/6/7 with IDRBT/RBI with our development team
  • Conducting Knowledge Sharing Sessions
  • Preparation of test summary report, Weekly status report and update daily status to the team lead
  • Creating SOP and Project Related documents
  • Good knowledge on Unix (HP,AIX), IBM tool in (Banking Domain)
  • Develop, maintain and support application programs for administrative system
  • Involved in writing SQL queries to generate financial reports as per client request as a part of Production team
  • Ability to carry out the root cause analysis of Production issue's and in implementing corrective action thereof
  • Follows the escalation procedures to raise awareness of Production issues to relevant stakeholders
  • Monitoring, analyzing and Fixing Different issue using/of IBM Web Sphere MQ V7.0
  • Responsible for handling RHFLUTIL tool
  • Analyze Different Applications Defect like NEFT, RTGS, ATM, SMS etc
  • Code Promotion in Live Production Environment
  • Interacting with the client and understanding client requirement
  • Defect Fixes and L2 level support to the Client
  • Analyze complex problems and identify the root cause and implement solutions
  • Provide suggestion & workaround for critical issue
  • Effective monitoring of Live schema sizes, Table space sizes, Database size, Oracle Table data counts to ensure the database environment is stable and capable of meeting ongoing Business needs
  • Configuration of database, assigning rights to database users, creating & fine-tuning database objects, backup & recoveries and log management.

Application Support Engineer

Infrasoft Technologies Limited
06.2011 - 03.2014
  • Respond to requests for technical assistance in person, via phone, electronically to various queries on banking modules
  • Provide support for E-channels applications like ATM, SMS Banking, and Internet Banking etc
  • Worked as a Single Point of Contact for Locker Module (CBS 3.0) - Yes Bank Ltd
  • Diagnose and resolve technical hardware and software issues remotely or by visiting client location if needed
  • Implement and Support the NGRTGS & NEFT modules in various Banks like Basin Catholic Co-operative Bank, Almora Urban Co-Operative Bank Ltd, Abhyudaya Co-operative Bank Ltd etc
  • Research questions using available information resources & advise user on appropriate action
  • Follow standard help desk procedures to resolve the issues and meet SLA
  • Interacting with appropriate resource like development /Implementation team for more advance issues
  • Identify and escalate situations requiring urgent attention
  • Track issue requests and document resolutions
  • Preparation of test summary report, Weekly status report and update daily status to the team lead
  • Creating SOP and Project Related documents.

Skills

  • Operating systems UNIX, LINUX, HP-UX, IBM-AIX, Windows 9X/NT/2000/XP/7/8
  • Languages SQL, Unix (HP,AIX),Linux
  • Web Technology HTML
  • Databases Oracle 9i or Oracle 10g (SQL), Oracle 11g
  • Tools Putty, MS Office,File Zila, IBM Web Sphere MQ V70, Bionix
  • Technical Applications
  • Diplomatic
  • Learning Habit
  • Adaptable & Flexible
  • Task oriented and relationship management

Linguistic Ability

English, Marathi and Hindi.

Current Location

Mumbai

Academic Statistics

  • T.Y.B.B.I., 2010, Mumbai, 67.71%
  • H.S.C., 2006, Maharashtra, 66.50%
  • S.S.C., 2004, Maharashtra, 71.33%

Personal Information

  • Date of Birth: 15th January 1989
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare that the statements made above are true, complete and correct to best of my knowledge and belief.

Hobbies and Interests

Cricket and Music

Timeline

Senior System Engineer

Wipro LTD
10.2019 - 06.2024

Senior Associate

Vara United Private Limited
04.2018 - 09.2019

Production Support

C-Edge Technologies Ltd.
03.2014 - 03.2018

Application Support Engineer

Infrasoft Technologies Limited
06.2011 - 03.2014
Umesh Patkar