Nikita Sharma

• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• · Administering key Account Management & IT Sales for majorly Apple and other OEMs such as Lenovo, HP, Dell, MDM, Jamf, Samsung and collaborating with Stake Holders such as IT Heads, CIO and Purchase Managers.
• · Achieved & exceeded company-defined sales quotas.
• · Met existing customers to review current services and expand sales opportunities.
• · Solved customer challenges by offering relevant products and services.
• · Educated clients on current promotional offerings and products using persuasive selling tactics.
• · Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• · Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• · Developed and maintained strong working relationships with professionals within assigned territory.
• · Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

• Developed a comprehensive understanding of key Human Resources processes, including recruitment, employee relations, compensation, and labor laws. Gained expertise in managing HR systems (HRIS) to streamline HR operations and improve overall efficiency in data management and reporting.
• HR Recruitment & Talent Acquisition
• HRIS System Management and Reporting
  
• Labor Law Compliance & Regulations

TABLEAU CERTIFICATION

Acquired advanced proficiency in Tableau, a powerful data visualization tool. Demonstrated the ability to design interactive and insightful dashboards to analyze and visualize large datasets for business decision-making.