Nikita Siwach
Gurgaon
Summary
“Senior Technical Business Analyst | 9+ Years | Data & Digital Transformation | Agile Delivery | Stakeholder Management | Process Optimization”
Results-driven Senior Technical Business Analyst with 9+ years of experience in translating complex business requirements into scalable technical solutions. Proven expertise in requirement gathering, stakeholder management, business process modeling, data analysis, and Agile/Scrum delivery. Skilled in collaborating with cross-functional teams including product owners, developers, QA, and data engineers to deliver high-impact digital solutions. Strong experience in SDLC, system integration, API analysis, and data-driven decision making while ensuring alignment with business objectives and regulatory standards.Recognized for excellent problem-solving, analytical thinking, and communication skills, with a track record of delivering business value through technology-enabled transformation initiatives. Capable of driving process improvements, data-driven insights, and scalable digital solutions that support organizational growth.
Overview
12
12
years of professional experience
Work History
Lead Business Analyst
Neuroniks
04.2026 - Current
- Led requirement gathering and analysis through stakeholder workshops with business, clinicians, and IT teams across EHR, claims, and patient management systems.
- Translated business needs into functional/technical specifications, user stories, and acceptance criteria, ensuring alignment with healthcare regulations (HIPAA, HL7/FHIR).
- Acted as a liaison between business, IT, and third-party vendors, driving alignment, resolving conflicts, and supporting decision-making.
- Analyzed AS-IS/TO-BE workflows to identify gaps and implemented process improvements to enhance efficiency and usability.
- Designed and supported EHR integrations, claims processing workflows (EDI 837/835), and data mapping for payer-provider systems.
- Created key documentation including BRD, FRD, use cases, process flows, and API/interface specifications.
- Collaborated with QA teams to define test cases, RTM, and validation scenarios; led UAT with business users to ensure solution readiness.
- Performed data analysis (SQL/reporting) to identify trends, improve claims accuracy, and support decision-making.
- Ensured compliance, data security, and risk management across all phases of delivery.
- Contributed to process optimization, stakeholder governance, and strategic healthcare IT initiatives.
Data Engineer II (Apexon)
(Working with Client IQVIA)
08.2023 - 04.2026
- Elicit, analyze, and document business and technical requirements by collaborating with stakeholders, product owners, and subject matter experts.
- Translate business needs into functional specifications, user stories, and acceptance criteria to support development teams.
- Prepare and maintain key documentation including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, and use cases.
- Conduct business process analysis and gap analysis to identify improvement opportunities and recommend optimized solutions.
- Work closely with development, QA, data engineering, and product teams to ensure successful delivery of system enhancements and new features.
- Facilitate Agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, and retrospectives.
- Perform data analysis and data mapping to support system integration, reporting, and data migration initiatives.
- Coordinate User Acceptance Testing (UAT) by preparing test scenarios, validating system functionality, and ensuring business requirements are met.
- Support system integration and API requirement analysis for enterprise applications and third-party platforms.
- Collaborate with technical teams to ensure ETL workflows, data pipelines, and reporting systems meet business and regulatory requirements.
- Monitor project progress, identify risks and issues, and work with stakeholders to implement effective mitigation strategies.
- Provide training, documentation, and post-implementation support to ensure successful system adoption by business users.
- Drive continuous process improvement initiatives by analyzing performance metrics and recommending technology-driven solutions.
- Act as a key liaison between business stakeholders and technical teams to ensure alignment between business goals and technology implementation.
- Support change management activities, including impact analysis, release documentation, and stakeholder communication.
Clinical Governance Analyst
CK Birla Healthcare Pvt Ltd
06.2022 - 08.2023
- Translate business requirements into functional specifications, technical requirements, and user stories for development teams.
- Prepare key documentation such as Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Technical Specifications, and Use Case diagrams.
- Work closely with software developers, data engineers, QA teams, and product managers to ensure accurate implementation of requirements.
- Conduct business process analysis and workflow mapping to identify gaps and recommend technology-driven improvements.
- Perform data analysis, data mapping, and SQL queries to support system integration, reporting, and analytics solutions.
- Define API requirements and system integration specifications for seamless interaction between enterprise applications.
- Participate in Agile ceremonies including sprint planning, backlog grooming, stand-ups, and retrospectives.
- Collaborate with technical teams to design data models, ETL workflows, and reporting solutions aligned with business needs.
- Develop user stories with acceptance criteria and prioritize them within product backlogs.
- Support User Acceptance Testing (UAT) by preparing test scenarios, validating outputs, and ensuring solutions meet business requirements.
- Track project progress, identify risks, issues, and dependencies, and work with stakeholders to resolve them.
- Assist in system implementation, change management, and release management activities.
- Provide technical documentation, user guides, and training to business users and stakeholders.
Quality Manager -Business Excellence
Stemz Radiology Pvt Ltd
01.2022 - 06.2022
- Applied Quality Assurance (QA) methodologies to measure output quality.
- Analysed customer feedback and complaint data, pinpointing areas for improvement and leading initiatives to boost satisfaction levels.
- Established key performance indicators KPIs for quality objectives, monitoring progress and adjusting strategies to achieve targets.
Medical Services Analyst
CK Birla Healthcare Pvt Ltd
10.2020 - 12.2021
- Translate business requirements into functional specifications, technical requirements, and user stories for development teams.
- Prepare key documentation such as Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Technical Specifications, and Use Case diagrams.
- Work closely with software developers, data engineers, QA teams, and product managers to ensure accurate implementation of requirements.
- Conduct business process analysis and workflow mapping to identify gaps and recommend technology-driven improvements.
- Perform data analysis, data mapping, and SQL queries to support system integration, reporting, and analytics solutions.
- Define API requirements and system integration specifications for seamless interaction between enterprise applications.
- Participate in Agile ceremonies including sprint planning, backlog grooming, stand-ups, and retrospectives.
- Collaborate with technical teams to design data models, ETL workflows, and reporting solutions aligned with business needs.
- Develop user stories with acceptance criteria and prioritize them within product backlogs.
- Support User Acceptance Testing (UAT) by preparing test scenarios, validating outputs, and ensuring solutions meet business requirements.
- Track project progress, identify risks, issues, and dependencies, and work with stakeholders to resolve them.
- Assist in system implementation, change management, and release management activities.
- Provide technical documentation, user guides, and training to business users and stakeholders.
Clinical SAS Programmer
Mayom Hospital
06.2019 - 03.2020
- Developed and validated analysis datasets using CDISC SDTM standards.
- Created and maintained SAS programmes for the generation of statistical outputs.
- Assisted in the development of statistical analysis plans and performed statistical analyses.
- Participated in data review meetings and contributed to the resolution of data issues.
- Collaborated with cross-functional teams to support clinical trial data analysis.
Assistant Manager
Signature Group of Hospitals
01.2018 - 06.2019
- Created CLAIMS status datasets that are required for the project analysis with SAS Base Procedures for reporting like REPORT, FREQ, MEANS, UNIVARIATE ,SAS Macro Language and SQL.
- Coordinated with senior management to implement strategic plans for revenue growth.
Jr.Scientific Consultant
Regional Center for Biotechnology - Govt. Of India
10.2016 - 12.2017
- Performed Data analysis, statistical analysis, generated reports for Pre-Clinical trial.
Scientific Officer
FMRI
07.2014 - 09.2016
- Experience in Maintaining Quality control related documents of laboratory
- Prepared all documents related to ISO15189:2012, ISO 9001.
Education
Bachelor of Science - Biotechnology
Monad University
2013
Diploma of Higher Education - DMLT
HSBTE
2010
Matriculation
AFGJI
2006
Skills
- Programming & Querying: SQL, SAS programming
- Data Visualisation: Power BI, Tableau, Looker, Excel (PivotTables, Charts)
- Statistics and Analytics: Regression, A/B testing, hypothesis testing, forecasting
- Databases: MySQL, PostgreSQL, Snowflake SQL, AWS, ADF
- Other Tools: Excel, Git, Google Sheets, JIRA, and Confluence
Core Competencies
- Business & Technical Requirements Analysis
- Stakeholder Management & Communication
- Agile / Scrum / SDLC Delivery
- Business Process Modeling (BPMN, Workflow Analysis)
- Data Analysis & Data Mapping
- ETL & Data Integration Support
- System Integration & API Analysis
- User Stories, BRD, FRD Documentation
- User Acceptance Testing (UAT) Coordination
- Process Improvement & Digital Transformation
- Risk Analysis & Issue Resolution
- Cross-Functional Team Leadership
Timeline
Lead Business Analyst
Neuroniks
04.2026 - Current
Data Engineer II (Apexon)
(Working with Client IQVIA)
08.2023 - 04.2026
Clinical Governance Analyst
CK Birla Healthcare Pvt Ltd
06.2022 - 08.2023
Quality Manager -Business Excellence
Stemz Radiology Pvt Ltd
01.2022 - 06.2022
Medical Services Analyst
CK Birla Healthcare Pvt Ltd
10.2020 - 12.2021
Clinical SAS Programmer
Mayom Hospital
06.2019 - 03.2020
Assistant Manager
Signature Group of Hospitals
01.2018 - 06.2019
Jr.Scientific Consultant
Regional Center for Biotechnology - Govt. Of India
10.2016 - 12.2017
Scientific Officer
FMRI
07.2014 - 09.2016
Bachelor of Science - Biotechnology
Monad University
Diploma of Higher Education - DMLT
HSBTE
Matriculation
AFGJI