A challenging experience in logistics, operations management, and financial processing. Currently serving as an Executive at Shipco IT, I excel in coordinating export operations and enhancing customer service for international shipments.My background in risk assessment and compliance at Yes Bank has equipped me with the skills to manage regulatory requirements effectively.
Working with the Export Team for Vietnam offices, including Ho Chi Minh City (HCM), Hai Phong (HPH), and Da Nang (DAD).
Performed tasks such as booking, House Bill of Lading (HBL), final bill, invoice, etc.
Processed tickets raised by clients for multiple tasks within TAT (Turnaround Time) without errors. Provide training to new staff members.Coordinated with internal teams and external partners to ensure smooth shipment processes, from order placement to final delivery.
Applications used for the process include Phoenix, Shipco BPO, SharePoint,Excel, and Outlook
Developed a strong understanding of operations management and how to enhance operational efficiency.
Communicated with clients to clarify details and ensure that the House Bill of Lading accurately reflected the terms of the shipment, including cargo details, destination, and payment terms.
Implemented strategies to enhance customer service quality and streamline logistics operations, leading to increased efficiency and customer satisfaction.
Managed customer billing inquiries, ensuring accuracy in invoice preparation and timely resolution of billing issues.
Yes Bank Limited (Team Space), Home Load Dept.
Risk CPA Processing Executive | 12/2018 - 12/2021
Pune
Contributed to the development of the company’s Approval Processing System (APS) and the newly introduced Loren & Hardy system Customer KYC verification, financial assessment, CIBIL checks, as per Policy compliance Loan Processing Manage end-to-end home loan processing, from application to disbursement.
Compliance Ensure adherence to regulatory guidelines and bank policies throughout the loan approval process.
Prepared Credit Appraisal Memos (CAM) and analyzed applicants' financial statements, including conducting Tele-PD processes.
Initiated verification cases for residence, office, and applicant documentation in accordance with policy norms.
Coordinated with Credit Managers, Sales Managers, and vendors regarding the verification of retail asset loan documents.
Tech-Max Publications
Technical Editor | 01/2017 - 11/2018
Pune
Prepare comprehensive educational materials for various college subjects.
Organize subject materials systematically, including figure numbers, section numbers, and subsections.
Finalize subject content and send the completed PDF to the press for printing Conduct thorough proofreading, ensuring accuracy in text, indexing, titles, book covers, and key notes.
Develop appendices, easy solution guides, and e-books to enhance learning resources.
Quality Assurance Review and proofread materials to maintain the highest standards of quality.
HDFC BANK Ltd
BDR (Business Development Representative) | 08/2013 - 05/2014
Gujarat
Credit Card Dept Calling to Customers manage Operation and marketing.
Billets Elektro Werke Pvt. Ltd
Store and Production Handling Dept. | 12/2010 - 05/2013
GIDC Gujarat
Inventory Management Maintain accurate records of inbound and outbound materials, including daily updates in Tally
software.
Financial Transactions Enter purchase and sales data, voucher entries, and petty cash transactions into Tally.
Production Reporting Generate and analyze production reports, communicating metrics to relevant departments Documentation Prepare Goods Received Notes (GRNs) and manage records of material issued from stock.
Purchase Orders Create and submit purchase orders for approval by authorized personnel.
Monthly Reporting Prepare monthly stock balance reports and provide daily updates to the Production department or Project
Manager.
Key Skills
Logistics and Operations Management | Customer Service | Data Management and Reporting | Quality Assurance and Editing | Problem Solving | Project Management | Communication | Time management | Risk Management | Benefits Analysis | Billing Inquiries | Technical Editor | Internal Auditing | Process Improvements | MS-Office | MS-Excel
Education
SAS Institute of Management Studies | Boisar MBA in Accounting and Finance | 07/2015
S.R.K Senior College of Commerce. | Dahanu Graduate in B.Com | 03/2013
Personal Information
Address : 49/2B, Maharashtra. Co-Operative Housing Society Plot no 12, Opp. Rao Nursing Home, Pune-Satara Road, Pune - 411009.
Date of Birth : Feb 28th, 1989
Sex : Female
Marital Status : Married Languages : English, Hindi, Marathi, Gujarati
Declaration
I hereby declare that all the above information provided is true to best of my knowledge and belief Date: Place : Pune