Nikita Suresh Alapure
Nashik
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Technical Support Executive
Irriion Technologies
Nashik, Maharashtra
09.2022 - Current
- Assisted clients in migrating financial data from Excel and other accounting software to Tally ERP using API integrations.
- Provided detailed documentation and knowledge base articles, which were published on the company website to help clients understand software features.
- Conducted client training and support, resolving technical queries related to accounting software and ERP integration.
- Worked closely with various teams (technical, sales, and finance) to ensure seamless project delivery and customer satisfaction.
- Documented client issues and provided feedback to the development team for continuous product improvement.Managed software sales, guiding clients through the purchasing process and recommending suitable solutions based on their business needs.
- Collaborated with partner companies to provide joint customer support, ensuring seamless service delivery.
Accounting Assistant
E-solutions Renewable Engery
Nashik, Maharashtra
01.2022 - 09.2022
- Maintained financial records, including bookkeeping and ledger management.
- Handled accounts payable and receivable, processing invoices and payments.
- Performed bank reconciliation, ensuring accuracy in financial transactions.
- Managed cloud-based accounting using Zoho Books.
Education
Master of Commerce - Marketing Management
Savitribai Phule University
Nashik10-2024
Skills
- CRM software proficiency
- Revenue Generation
- Project Management
- Business Development
- Lead Generation
- Account Servicing
- Customer Relationship Management
- Strategic Planning
- Fluent in English, Hindi, Marathi & Telugu
- Adept multi-tasker
Projects
- Excel-Tally : Ensured error-free data migration by implementing data validation checks. Provided training and documentation for end-users on using the migration tool effectively. Helped in Creating custom templates for bulk data migration from excel to tally
- API integration : Skilled in end-to-end testing, system monitoring, and performance optimization. Adept at customizing both Tally and DMS to meet business requirements, ensuring seamless data flow, and providing technical support
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Intermediate (B1)
B1
Timeline
Technical Support Executive
Irriion Technologies
09.2022 - Current
Accounting Assistant
E-solutions Renewable Engery
01.2022 - 09.2022
Master of Commerce - Marketing Management
Savitribai Phule University
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