I like to travel different places
Nikunj Kolte
Mumbai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, willingness to take on added responsibilities to meet team goals.
Customer relations professional with robust background in enhancing client experiences and streamlining customer service operations. Known for effective team collaboration and driving impactful results. Recognized for adaptability and reliability in dynamic environments, excelling in conflict resolution and client engagement.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Customer Relation Manager
Go Mechanic
10.2022 - Current
- Handled client complaints and sought timely resolutions.
- Addressed technical issues and coordinated with IT team to seek resolutions.
- Prepared financial forecasts and quarterly reports.
- Developed detailed client profiles.
- Monitored client accounts and identified possible issues.
Education
B.E - Automobiles
Mumbai University
06.2016 - 01.2020
Diploma - Mechanical Engineering
Maharashtra state board
06.2012 - 07.2015
Hsc - 2nd class
Maharashtra state board
06.2010 - 07.2012
Ssc - 1st
Maharashtra state board
06.2009 - 06.2010
Skills
Client support
Resolving customer inquiries
Documenting service requests
Delivering accurate estimates
Facilitating additional repair sales
Personal Information
Date of Birth: 11/03/94
Interests
Timeline
Customer Relation Manager
Go Mechanic
10.2022 - Current
B.E - Automobiles
Mumbai University
06.2016 - 01.2020
Diploma - Mechanical Engineering
Maharashtra state board
06.2012 - 07.2015
Hsc - 2nd class
Maharashtra state board
06.2010 - 07.2012
Ssc - 1st
Maharashtra state board
06.2009 - 06.2010