NILADRI MUKHERJEE
Kolkata
Summary
Aim to work in a challenging work environment where I can utilize my expertise, towards the development and implementation of new ideas, contributing to the growth of the organization, and be a successful Team Player by sheer hard work and self-belief and where can utilize my experience & expertise for my development and also for successful contribution for the organization.
Overview
20
20
years of professional experience
1
1
Certification
1
1
Language
Work History
Business Development Manager
NJ CAPITAL
11.2024 - Current
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Business Development & pre-sales Consultant
BM SOLUTIONS
09.2021 - 11.2024
- Project requirement gathering, co ordination with technical and functional consultant, providing on time solutions.
- B2B presentations about service offerings, for new Corporate client acquisition, client requirement and budget analysis.
- Corporate Customer relationship management, TAT based solution providing.
- Corporate IT project Management, project scope analysis, requirement based remote or onsite support providing.
- Remote or onsite manpower deployment as per project based requirement.
- Corporate client retention and relationship management, analysis about new business opportunities as per requirement.
- B2B & Corporate pre sales consulting and presentations about services offering, for new business and revenue generation for the company.
- IT Project management & Consulting, Remote or onsite project support, B2B Software development and IT support and solutions providing, web development, Digital marketing, Chat bot support and solutions for business process, Man power resourcing and onsite deployment, pay roll management.
RELATIONSHIP MANAGER (secured and Unsecured Loans & Credit Cards)
ICICI BANK LTD
04.2016 - 09.2021
- Handling team of Sales executives, on- roll officers & Tele Caller's provide team guidance and drive towards assigned targets.
- Performance review and also provide motivational skill development and product training
- Handle assigned Branch channels and provide product presentations to clients and companies.
- Handle branch sales team, updated product & knowledge-based training for the Branch team, and provide customer relationship services.
- Channel sales management and business channel development, dealership & vendor management.
- Organizing product promotional activities, events with Branch and business channels.
- Existing customer relationship management and serving them with cross-selling of other products as per need.
- Collection portfolio handling, Coordination with branches and business channels and collection agencies for TAT based collection process.
- PRODUCTS: Personal loans, Mortgage loans, Car loans, Credit cards, Gold loans, life and general Insurance, Equity, FD, SIP, Savings & Current Accounts.
SALES MANAGER
HDB FINANCIAL SERVICES
07.2015 - 04.2016
- Handling a Team of sales executives and sales officers to guide, develop, and drive toward success and assigned targets.
- Performance review and also provide motivational skill development based and product training
- Handle assigned Branches and provide the product presentation to clients and the company.
- Handle and develop the branch sales team, update product-based knowledge, and training for the team.
- Team management, recruitment, training and development of branch and business channels.
- Collection portfolio handling through branch sales team, business channels and agencies.
- Assigned customer relationship services, need analysis, and cross-selling of other products.
- Channel sales management and business channel development.
- Organizing product promotional activities and events with business partners and channels.
- Corporate communication, Corporate channel management.
- Product promotion, and promotional event management.
- Corporate product presentation, and corporate event management.
- PRODUCTS: Secured and unsecured loans, mortgage loans, gold loans, Used Car Loan & credit cards and insurance.
SENIOR SALES MANAGER (AGENCY)
PNB MetLife India Insurance Company Limited
01.2015 - 07.2015
- Prospecting and selecting Advisors from their own reference market.
- New client acquisition and client servicing and client relationship management.
- Relationship manager's team handling.
- Selecting candidates from successful and professional segments per the location and profile.
- PRODUCTS: Life Insurance.
AGENCY MANAGER
Max Bupa Health Insurance
09.2013 - 01.2015
- Prospecting, selecting, and recruiting Advisors from their own reference market.
- New client acquisition, client servicing, and client relationship management.
- New client acquisition and client servicing & generating leads for the company by making cold calls.
- Handling referral channels and DSA and assigned DST team handling.
- PRODUCTS: Health Insurance.
SALES MANAGER
ING LIFE INSURANCE COMPANY LTD.
10.2009 - 09.2013
- Prospecting and selecting Advisors from their own reference market.
- New client acquisition and client servicing and client relationship management.
- Relationship manager's team handling.
- Selecting candidates from successful and professional segments per the location and profile.
- PRODUCTS: Life Insurance
SALES OFFICER
STANDARD CHARTERED FINANCE LIMITED
12.2006 - 10.2009
- New client acquisition, client servicing, and client relationship management.
- New client acquisition and client servicing & generating leads for the company by making cold calls.
- Handling referral channels and DSA and assigned DST team handling.
- Business Channel development and channel sales management.
- Product training and presentation.
- PRODUCTS: Business & Personal loans, Credit Cards.
UNIVERSAL BANKING OFFICER
CENTURION BANK OF PUNJAB LTD
12.2005 - 12.2006
- Responsible for the Sales targets
- Develop and Execute Promotional activities and sales calls.
- Direct selling to clients as per their needs as per the Bank's range of products.
- New client acquisition, client servicing, and client relationship management.
- New client acquisition and client servicing & generating leads for the company by making cold calls.
- Handling referral channels and DSA and assigned DST team and tele-calling unit handling.
- Business Channel development and channel sales management, Product presentation and training to DSA and sales team.
- PRODUCTS: Credit Cards, Savings & Current A/C, Two-wheelers and Car Loans, Personal & Business Loans, and Insurance.
Education
B.COM GRADUATE -
01.2005
College: Bangabasi College Commerce
Skills
Expertise in Sales and business development
Client relationship management, team management and training and product promotion, and channel sales management
New business strategies implementation and Relationship management, business channel management, and development
Requirement gathering and analysis
On-time solution and service provision
Implementation of new strategies and processes
Team leadership
Lead generation
Customer service
Negotiations
Sales and marketing
Team building
Sales presentations
Business development and planning
CRM management
Business planning
Client relationship building
Relationship building and management
New business development
CRM platforms
Client consultations
Customer acquisition
Training and mentoring
Market research
Training and development
Sales leadership
Team collaboration
Sales expertise
Product demonstrations
Sales tracking
Promotional planning
Interests
Listening to Music, reading novels, cricket, traveling, and making new friends
Software
SAP SALES DISTRIBUTION
Certification
SAP PRE SALES
PROFILE SUMMARY & KEY EXPERTISE
- Have more than 15 years of experience in Sales & Business Development of Banking and Financial products and services.
- Having more than 8 years of experience in Mortgage loan, having expertise in branch channel and DSA, business channel sales management, sales team management.
- DSA & Business channel development for LAP & Mortgage loan, sourcing and guiding them for updated product and services, arranging product promotion and training for business development.
- Expertise in B2B & B2C, Corporate Sales and business development, Client relationship management, team management and training and product promotion, channel sales management, and business channel development.
- Having expertise in Corporate Sales and Business development, product presentation, and promotion.
- Customer Relationship Management, customer service, and customer retention.
- Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
- Having knowledge of CRM Salesforce.
- USED Car dealership handling, training & development of dealership team, arranging promotional activities and events.
- Having a basic knowledge of SAP Sales & Business processes.
- Recruitment, training and resource development & deployment.
- Product and services presentation and distribution channel management, training and development, recruitment process handling, arranging events and corporate presentations.
- Business channel and third party vendor management, drive business through them.
- SAP certification in the pre-sales process.
- Project coordination & Project management skills.
- Corporate communication and coordination.
- Corporate channel management.
- Budgeting and negotiation skills for projects.
- Market evaluation, promotional event activities and B2B & B2C presentations.
PERSONAL TRAITS
- A keen communicator with strong analytical, presentation, client relationship, and problem-solving skills, customer complain & escalation handling.
- Ability to learn new Technologies/Tools & concept and work on them with minimal guidance.
- Business strategy implementations & development.
- Ability to learn and quick implementation of new business processes and strategies.
PROFESSIONAL QUALIFICATION
- SAP: SALES AND DISTRIBUTION FUNCTIONAL MODULE.
- Knowledge about business processes.
- Core Sales process.
- Having knowledge of basic configurations.
- Having certification SAP PRESALES Process.
Computer Knowledge
Windows Basics, MS Office, CRM.LMS.
Timeline
Business Development Manager - NJ CAPITAL
11.2024 - Current
Business Development & pre-sales Consultant - BM SOLUTIONS
09.2021 - 11.2024
RELATIONSHIP MANAGER (secured and Unsecured Loans & Credit Cards) - ICICI BANK LTD
04.2016 - 09.2021
SALES MANAGER - HDB FINANCIAL SERVICES
07.2015 - 04.2016
SENIOR SALES MANAGER (AGENCY) - PNB MetLife India Insurance Company Limited
01.2015 - 07.2015
AGENCY MANAGER - Max Bupa Health Insurance
09.2013 - 01.2015
SALES MANAGER - ING LIFE INSURANCE COMPANY LTD.
10.2009 - 09.2013
SALES OFFICER - STANDARD CHARTERED FINANCE LIMITED
12.2006 - 10.2009
UNIVERSAL BANKING OFFICER - CENTURION BANK OF PUNJAB LTD
12.2005 - 12.2006
Calcutta University - B.COM GRADUATE,