Experienced Executive Assistant with 13 years of experience in working with Directors, CEO's & Vice president in high-level office management. Demonstrates key strengths in administrative planning, problem-solving and organizations. Readily adapts to change and exceeds expectations in quality. Trustworthy with years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Driven and resourceful with a can-do attitude. Personable with ability to stay calm under pressure. Trustworthy upholds confidentiality.
Overview
10
10
years of professional experience
Work History
Senior Executive Assistant
Apotex Research Private Limited
Bangalore
02.2019 - Current
Provided effective meeting support by preparing agendas and taking minutes.
Supervised executive calendars while supporting administrative team to facilitate smooth operational flow.
Facilitated smooth executive trips, arranging appropriate travel, visas and agendas.
Served as executive assistant to Global Directors & CEO's
Scheduled and planned meetings and conferences to streamline business operations.
Oversaw maintenance of hardcopy and electronic records to preserve institutional information of historical, fiscal and legal value.
Welcomed and greeted guests and customers, answered inquiries or directed concerns to correct staff.
Created and maintained administrative reports and spreadsheets for logistical purposes.
Managed information flow between senior executives and other members of staff, passing on information about policies, procedures and directives.
Distributed incoming mail to correct staff members only to preserve privacy of confidential information.
Prepared and managed departmental budgets in collaboration with accountants.
Followed up on invitations from partners and arranged for representation in consultation with senior executives.
Prepared research and briefing papers before appointments and presentations to manager specifications.
Coordinated coding and authorisation of invoices, credit card statements and expense reimbursements for payment.
Conserved senior executive's time by drafting letters and documents, collecting and analysing information and initiating communications.
Used own initiative to delegate matters requiring immediate attention to other staff in absence of CEO.
Maintained customer confidence and protected operations by keeping information confidential.
Offered logistical support to visiting executives in coordination with other assistants.
Worked in SAP for PRN & GRN, Take cares of Dashboard, Salary for third Party like Teamlease & Eupraxia.
Managed reimbursement of all bills and reports.
Contributed to smooth business operations by planning and organizing meetings and conferences.
Processed travel expenses and reimbursements for executive team and senior management group.
Prepared meeting agendas and briefing papers for members of board of directors and executive team.
Directed administrative functions for board of directors, principals, consultants and key managers.
Maintained executive's appointment schedule by planning and scheduling appointments, teleconferences and travel plans.
Maintained daily appointment calendars for president and executive vice president.
Supported human resources department in annual employee review process to manage performance merit increases.
Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for executives.
Monitored incoming correspondence, emails, snail mail and other publications for management members.
Represented executive by attending meetings in executive's absence.
Complied with special requests from board members for research, assistance and travel arrangements.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
Created regular reports and updated internal databases.
Managed travel itineraries and logistics for accommodations for employees.
Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
Managed executives' complex and frequently changing travel arrangements and coordinated pre-planning of trips.
Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
Created appropriate documentation for members of board and senior leadership before meetings.
Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
Maintained confidential, administrative support to executive team and members of board of directors.
Transcribed meeting minutes to support sales, business development and senior management teams.
Screened incoming mail, publications and other correspondence directed to management team members.
Coordinated dealer visitations, company special events and other employee morale functions.
Scheduled monthly and annual offsite visits with top national and international executives.
Executive Assistant
Hewlett Packard Enterprise
Bangalore
01.2017 - 01.2019
Managed team development, audit preparedness, improvement and maintenance of existing systems and processes along with project management
Scheduled and planned meetings and conferences to streamline business operations.
Provided effective meeting support by preparing agendas and taking minutes.
Facilitated smooth executive trips, arranging appropriate travel, visas and agendas.
Created and maintained administrative reports and spreadsheets for logistical purposes.
Coordinated coding and authorisation of invoices, credit card statements and expense reimbursements for payment.
Prepared research and briefing papers before appointments and presentations to manager specifications.
Acted as primary point of administrative contact and liaison with other offices, individuals and external organisations to streamline communications.
Distributed incoming mail to correct staff members only to preserve privacy of confidential information.
Prepared and managed departmental budgets in collaboration with accountants.
Followed up on invitations from partners and arranged for representation in consultation with senior executives.
Conserved senior executive's time by drafting letters and documents, collecting and analysing information and initiating communications.
Used own initiative to delegate matters requiring immediate attention to other staff in absence of CEO.
Facility Coordinator & Executive Assistant
Oracle
Bangalore
10.2015 - 12.2017
Oversaw building improvements to update facilities and meet tenant requirements.
Maintained records of payments, vendor pricing, energy usage and activity reports to update accounts.
Established and adjusted control systems to provide operations sequence falls in line with commissioning requirements.
Conducted regular reviews of supplier relationships for quality and cost analysis.
Completed audits and checks to secure office compliance with current legislation.
Planned maintenance activities following budget, building use needs and operational requirements to maintain high standards.
Managed day-to-day operations of office spaces, maintaining functional, clean and professional environment.
Solved problems and offered solutions to maintain and satisfy facility users.
Managed building and system start-up to accomplish project goals, specifications and contract requirements.
Prepared monthly and yearly management reports to present key facility statistics.
Scheduled and coordinated repairs required according to priorities and deadline-dependent issues.
Managed budget delegation and monitoring for facility maintenance activities based on priorities.
Responded to emergencies by coordinating appropriate resources and services to keep everyone safe.
Managed building and system start-up to ensure accomplishment of project goals, specifications and contract requirements.
Recruited and mentored new maintenance staff to build workforce and improve performance.
Monitored building activities, ensuring proper waste disposal and recycling, updating policies where needed.
Designed schedules for deep cleaning facilities, arranging according to work needed, requests and priorities.
Managed waste disposal, hazardous chemical management and recycling programmes.
Communicated with general managers and facility teams regarding upcoming repairs and projects.
Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
Provided support and services related to mail and deliveries.
Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
Built relationships with vendors and contractors to support timely and cost-effective services.
Updated tracking system monitoring facilities-related materials, supplies and equipment.
Collaborated with other departments to foster efficient use of facility space and resources.
Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
Assisted with meetings and conference room reservations.
Conducted regular facility inspections to identify repair needs or improvements.
Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
Oversaw annual budget to handle supply, labor and maintenance needs.
Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Developed and oversaw budgets for facilities and worked within cost restraints.
Prepared reports and schedules with accuracy.
Maintained facility grounds, equipment and safety compliance.
Ordered, maintained and distributed supplies and inventory.
Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Counceller
Appin & NIIT
Guwahati
05.2013 - 08.2015
Built and maintained courteous and effective working relationships.
Collaborated with team members to achieve target results.
Engaged with customers to better understand needs and deliver excellent service.
Demonstrated consistent hard work and dedication to achieve results and improve operations.
Prepared timely and accurate financial reporting and analysis.
Achieved service time and quality targets.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Actively listened to customers to fully understand requests and address concerns.
Prepared orders to deliver excellent presentation and quality standards.
Handled customer concerns and escalated major issues to supervisor.
Organised files to support efficiency and traceability.