Detail-oriented Account Associate knowledgeable about setting up accounts, tracking deliveries and documenting updates. Computer-savvy professional with excellent customer relations and conflict management abilities. Looking for a challenging role with a growing team.
Overview
8
8
years of professional experience
Work History
Account Associate
RGS & Co Chartered Accountants
04.2023 - Current
Increased client satisfaction by effectively managing and resolving account issues.
Streamlined account management processes for improved efficiency and accuracy.
Developed strong relationships with clients through consistent communication and proactive problemsolving.
Managed multiple client accounts, maintaining a high level of organization and attention to detail.
Conducted regular account reviews, identifying opportunities for improvement and implementing necessary changes.
Answered customer emails, chats and telephone calls to respond to questions, provide details and resolve concerns.
Maintained detailed documentation using Winman Software.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Account Assistant
SGMS Maintenance Service Ltd
11.2018 - 03.2022
Enhanced financial reporting accuracy by diligently reconciling accounts and analyzing discrepancies.
Streamlined account management processes for improved efficiency and reduced errors.
Assisted in the preparation of accurate financial statements, ensuring compliance with regulations and guidelines.
Supported the timely completion of month-end closing activities, improving overall financial operations.
Collaborated with cross-functional teams to ensure accurate billing and prompt payment collection.
Identified opportunities for process improvement, implementing changes that increased productivity levels within the department.
Maintained open lines of communication with vendors, negotiating favorable payment terms when needed.
Reconciled bank statements for accuracy and completeness.
Validated and recorded invoices and resolved discrepancies with vendors.
Maintained inventory of office supplies and placed orders.
Account Assistant
N. P. Dharmashi & Company
09.2017 - 10.2018
Income tax Preparation of Computation of income, Income Tax Returns, Reply to the online intimation of income tax
Making monthly TDS payment & Quarterly return filing through online
Handling the client queries regarding the income tax filing
Processing of accounting entries using Tally ERP 9 software
GST calculation and Monthly returns Filing GSTR 1 & GSTR 3B through online
Bank Reconciliation through bank statement
Handling the stock audit of various clients on the yearly basis.
Cashier
Vasantraj Co. Op. Society
02.2016 - 02.2017
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Operated cash register for cash and check transactions with excellent accuracy levels.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Education
B.com -
Mumbai University
01.2017
H.S.C -
Maharashtra Board
01.2014
S.S.C -
Maharashtra Board
01.2012
Skills
Collections Knowledge
Compliance Understanding
Report Writing
Recordkeeping Proficiency
Client Relationship Management
Problem Solving
Extra Qualifications
MS-CIT Basic
Tally ERP 9.0
Financial Accounting with Tally ERP
Personal Information
Date of Birth: 15-08-1996
Hobbies and Interests
Travelling
Disclaimer
I hereby declare that the details furnished above are true to the best of my knowledge.