NILAM KADAM
SR. EXECUTIVE
THANE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
Work History
SR.CORDINATOR & SR.EXECUTIVE
REAL VALUE FINLOAN SERVICE PVT LTD
THANE
09.2022 - Current
- Providing sales and administrative support for an assigned Mortgage Loan Officer.
- Validate documentation based on automated underwriting recommendation.
- Review loan for completeness, submitted all reports and correspondence to appropriate parties.
- Working closely with Mortgage Loan Officer to gather and prepare all documentation needed.
- Prepare files for submission to fulfillment team.
- Maintaining rapport with realtors and title companies for effective and timely documentation processing.
- Handling Home Finance & Loan Against Property ( HF & Lap )
- Experience Of File Checking & Disbursement Process of Home Loan
- Checking in Sanction file-: Kyc’s, ITR, Bank Statement & Application form.
- Coordinating with Legal &Technical team for smooth flow of Disbursement.
- Co-ordination with executive, sales manager & Operations Department.
- Maintaining, Updating and sending MIS on daily basis as per the requirement of higher management.
DISBURSEMENT CORDINATOR
AXIS BANK LTD
MUMBAI
01.2017 - 06.2020
- Monthly File Login MIS.
- Handling Home Finance & Loan Against Property ( HF & Lap )
- Experience Of File Checking & Disbursement Process of Home Loan
- Checking in Sanction file-: Kyc’s, ITR, Bank Statement & Application form.
- Coordinating with Legal &Technical team for smooth flow of Disbursement.
- Co-ordination with executive, sales manager & Operations Department.
- Maintaining, Updating and sending MIS on daily basis as per the requirement of higher management.
DISBURSEMENT CORDINATOR
KOTAK MAHINDRA BANK LTD
MUMBAI
09.2014 - 10.2016
- Maintained Monthly Disbursement MIS.
- Disbursement of files login sin the system (LOS) of Kotak Mahindra Bank Ltd.
- Checked in Sanction file-: Kyc’s, ITR, Bank Statement, NCIF, CIBIL & Application form.
- Verification of documents which have been brought by the sales executives for disbursement.
- Raised queries for login And Disbursement.
- Co-coordinated with login executives and Respective RM for smooth functioning of work. Ensuring correct data is being entered in NCIF (Negative Customer Information).
- Coordinated with Legal & Technical team for smooth flow of Disbursement.
- Ensured correct data in being entered in BCIF (Basic Customer Information).All the personal Information (DOB, Education, and Residence A add, etc)
- Ensured maximum number of Files signed by Credit Manager to be forwarded 5to OPS within a day.
- Ensured fulfillment of all Credit pre-conditions such FI verifications, ITR verification, Residence and Office verification, Banker verification, Legal and Technical Report verification.
- Ensured documents such as loan agreement, Application form, Cheques, Disbursement request form and sanction letter collected from customer are not only properly filled, but also make sure that customer is fully aware of each condition.
- Checked Sanction letter and loan Agreement details such as Loan Amt, Rate of interest, Tenure and EMI as per Credit Approval Sheet.
- Coordinated with executive, sales manager & Operations Department.
- Maintained, Updating and sending MIS on daily basis as per the requirement of higher management.
SALES CORDINATOR
HDFC BANK LTD
MUMBAI
03.2014 - 08.2014
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Set up appointments with potential and current customers to promote new products and services.
- Take holder management (credit , operations) for the processing of Lap loan application, sanction and disbursement.
- Tracked of sanctioned yet undisbursed loans as well as planning & maintaining disbursal targets for the sales teams.
- Co ordinate with junior officers and Branch employees to manage the Lap loan leads and related query resolution.
- Generation of internal loan processing codes and tracking of leads through the internal SP and loan processing system.
- Customer query resolution as well as client engagement for walk in clients
- Motivate and support team for ensuring more logins and disbursements to meet the targets.
SALES CORDINATOR
ICICI BANK LTD
MUMBAI
12.2012 - 03.2014
- Responsibled for leading a team of junior and 3ndustry counselors.
- Responsibled for end to end fulfillment and service regarding documentation and query solving.
- Stakeholder management (credit, operations) for the processing of home loan application, sanction and disbursement.
- Tracking of sanctioned yet undisbursed loans as well as planning & maintaining disbursal targets for the sales teams.
- Co ordination with junior officers and Branch employees to manage the home loan leads and related query resolution.
- Generation of internal loan processing codes and tracking of leads through the internal APS And SFA loan processing system.
- Customer query resolution as well as client engagement for walk in clients
- Motivate and support team for ensuring more logins and disbursements to meet the targets.
- Responsibled for checking and monitoring of Daily Sales Reports from team
- Responsibled for lead management and query resolution MIS for allotted branch.
- Responsibled To Give Training To All Counselor
CPA ASSOCIATE
KOTAK MAHINDRA BANK LTD
MUMBAI
11.2011 - 08.2012
- Handled Credit Logins & Disbursement process.
- Documentation audit as per credit policy of bank.
- Checking repayment schedule of Borrower.
- Checking CIBIL and NCIF as per credit policy.
- CAM Preparation for CV & Saral Department
- Preparation of BCIF (Bank Customer Information File)
- Preparation of Cash Flow & Apac’s of Loans proposals.
- Maintains weekly & monthly MIS Report for location
- Co-ordination between Sales, Credit & Operations dept
Team Member
ICICI BANK
MUMBAI
01.2010 - 10.2011
- Prepared MIS for day to day activities and making the same available for monthly reports.
- Reported fraud on credit card to RBI through Fraud Monitoring System, which are disputed by customer.
- Reported fraud to Visa Association and Master Card Association for the fraudulent transactions done on Visa and Master.
- Following up for resolution of customer's query escalated through Banking Ombudsman.
- prepared compliance correspondence draft on customer query.
Education
Bachelor of Arts -
University Of Mumbai
Mumbai 05.2007 - 05.2008
Skills
Customer Service, Teamwork, Communication, Leadership
Additional Information
Personal Information
Date of Birth : 17th April,1987
Religion : Hindu.
Nationality : Indian
Marital Status : Married.
Language Known : English, Hindi, Marathi.
Certification
Completed diploma in Computer Application :
Timeline
SR.CORDINATOR & SR.EXECUTIVE
REAL VALUE FINLOAN SERVICE PVT LTD
09.2022 - Current
DISBURSEMENT CORDINATOR
AXIS BANK LTD
01.2017 - 06.2020
DISBURSEMENT CORDINATOR
KOTAK MAHINDRA BANK LTD
09.2014 - 10.2016
SALES CORDINATOR
HDFC BANK LTD
03.2014 - 08.2014
SALES CORDINATOR
ICICI BANK LTD
12.2012 - 03.2014
CPA ASSOCIATE
KOTAK MAHINDRA BANK LTD
11.2011 - 08.2012
Team Member
ICICI BANK
01.2010 - 10.2011
Bachelor of Arts -
University Of Mumbai
05.2007 - 05.2008
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