NILAM SHAHID SHAIKH

To pursue a career with an organization which will help me to explore my potential and achieve expertise. Handling new opportunities, tackling challenges and delivering my best for the organization.. As we all know how well the organization is handling their customers and providing them with the best service ever which customer is willing to get. It will be my great esteem to work with this origination and help the organization deliver the best results.

• Have played an inter district kho-kho competition.
• Enhanced the customers experience for Dropshiiper as well as Vendors at shop101.
• Has received recognition as the category's best KAM.
• Got promoted to senior kam as contributed to the advancement of the footwear category

• SHOP 101, Develop trusting relationships with major clients, Study and understand key clients' needs and requirements, Determine how to best meet the needs and requirements of clients while protecting company interests, Expand the relationships of existing clients through re-negotiations and proposals, Ensure delivery of the correct products and services to major clients in a timely manner, Dispatch information between key clients and internal teams, Resolve the complaints or concerns of major clients and provide long-term solutions to prevent future dissatisfaction, Prepare and deliver progress reports to internal and external stakeholders, Perform client outreach and campaigning to secure sales and partnerships, Handling Dropshipper. Doing graduation and training for them., Proven track record of maintaining, developing and managing client relationships., Engage clients and win their trust by creating special offers.
• AXIS BANK, Acquiring and handling high net worth individual relationships for CASA., Providing financial services to new and existing clients of the bank., To work in a high-pressure, productivity-based environment where deadlines are critical., To handle every problem related to the bank like cheques cash in term of investment etc., Responsible for the development of the team through constant feedback and counseling., Set standards and modeled behavior for optimum customer service, Assisting department and general managers in day to day running of the business., Organizing and delegating duties to the team in order to meet management agreed targets., Running and managing updates and floor-sets, Accepting and checking deliveries., Maintaining communication log on a daily basis.
• EUREKA OUTSOURCING SOLUTIONS, Working on PAN INDIA level for ICICI Prudential Life Insurance Company., Generating leads and providing service to existing customers., Floor walking and handling Escalations., Conducting refresher training for On Job Trainees on handling customers.

• Business Accounting and Taxation
• Advance Excel, TALLY, MSCIT AND BASIC OF COMPUTER

• Date of Birth: 03/08/96
• Gender: Female
• Nationality: Indian
• Marital Status: Single
• Religion: Muslim

• English
• Hindi
• Marathi

I hereby declare that all the above information is correct to the best of my knowledge and belief.